MDacne User Reviews

Reviews Summary

Top reviews

Helpful

They are really great and helpful but I feel they ask too few questions. I have seriously oily skin even though I’m on birth control. Their only question relating to this was what other methods I’ve used and no mention of any questions on my current methods or clarifying if I should keep using them while using their products.

I mean helpful in the sense of customer service more than anything. Any questions you have they often respond to w/i 24hrs if not 48 on weekends. I accidentally ordered two products of the same type and I asked for a refund and to just send the one and they sent both, but still refunded me for one and said I could keep it.
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Was skeptical but now... it changed my life.

🚨 **Long post alert** 🚨 Pretty much one month that I’ve been using MDacne! I don’t have enough good things to about this company. I was one of those people who’s tried everything for my acne. Brands like Proactiv, Neutrogena, etc. and trying cheaper brands like Acne free and Clean & Clear, and trying my own concoction of mismatch products. Nothing ever worked like MDacne has. All of my current breakouts are flat! My redness is little to none. My actual occurrence of breakouts is rarely ever. I have never been so satisfied with my results of acne fighting products. If any of you had/have an issue with your acne like me.
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Takes time, but results do come

Im a bit impatient and paranoid when using new products so this started out pretty frustrating because it made me so red and dry even though i have the oiliest skin. I kept at it though (i missed a few days) and later started using my own cleanser because it was better for my skin, but the acne treatment is definitely showing results now that im on my 4th week. I thought id never get rid of these red dots from old pimples, but I saw today that they’re almost gone. Super happy and also glad the Dr. didn’t find my constant questioning too annoying lol. Just got to try it out and keep at it!
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The bomb!

I was looking for a product that would clean my face and that would actually work. I saw MDacne and all their reviews and all of them were good reviews. But still I wasn’t sure if I should get it. Until I finally decided I should and it have been the bomb! My face is cleared and even my black heads. I never thought O was going to find a product that Would actually work so good. I loved how it doesn’t make my face have a lot of pimples like some products in the market does. This one was just different. You can actually see results fast, At least in my case. I would definitely RECOMMEND IT.
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Inside the app

I decided to give this app a try without much hope of it. It seems a lot of people also didn’t know what to expect, but it was better than I ever could have imagined. This app is a complete guide to helping you with acne and if there is any information missing there is a team of profesional just waiting to answer your questions. This app will be your own personal doctor to help you with your specific problem with acne and give you the best tips that otherwise wouldn’t work if you’d look at websites that offer their own advice. These people understand the uniqueness of acne on people and which is why I recommend this app to help combat your acne.
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Awful. Wast of time and money.

I was very hopeful! I liked that it was “customized” to my skin needs and I held out so much hope for this product only to have it crushed.
It made my acne worse, dried out my skin beyond belief, and because of all the chemicals and hydrochloric acid it stained my pillow case and bed sheets!!
I immediately CANCELLED my account, REMOVED my card only to get charged AGAIN a month later after receiving an email saying they couldn’t process my payment.
Their customer service is awful. No phone number at all, you have to chat with one of the “doctors” in the app to get anywhere. And come to find out that even after you CANCEL your account and REMOVE YOUR CREDIT CARD INFORMATION they will still charge you MONTHLY for 3 months unless you send the products back. oh and YOU HAVE TO PAY TO SHIP IT BACK! Then and only then will you receive your refund.
Absolutely horrible! I have never dealt with a company so deceitful!
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My saving grace !!!

Okay remember, everyone’s skin is different but y’all. I’m 21 and have terrible skin. I have tried EVERYTHING. Home remedies, medications, vitamins, creams, seeing many dermatologists, countless acne programs, products promoted by celebrities, etc. Nothing worked!!! So I took to Pinterest like I had many times. While scrolling for acne solutions, an ad popped up for MDacne. I checked it out and figured, it’s not that expensive at all why not give it a try. I kid you not, within 2 weeks my skin completely changed. It was a bit of a bumpy start, because it’s winter and I already have naturally dry skin so my skin was extra dry. But that went away after about a week. The app was so helpful. You can log your progress, and ask a doctor or associate from the company any questions at any time. I can’t stress enough, at least give it a try!!! It’s so affordable, easy to use, and the best product I’ve personally ever used. Celebrities need to start promoting this stuff honestly.
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The customer service is astounding

The product works amazing first off. It shipped to my house in no time and I started using it right away. The app checks up on you and records your progress while on the routine. I had a question about the product so I asked Dr. Harth (One if the doctors you can contact through the app) and I was blown away with the thoughtful, helpful information he provided me with. He addressed me properly and gave me a very insightful response like I was actually at the dermatologists. MDacne is doing something very right with their program and I would recommend starting as soon as possible if you want to make steps towards clear skin.
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Products that ACTUALLY work!

I started using these products on 10/4 and today 11/10 i have little to no acne! This is not a joke or scam lol the products that were sent worked perfectly and quickly. I can’t remember the last time my skin looked so bright and pimple free. I would recommend using MDAcne over all the other acne products out there. Plus you can chat with the doctor regarding any questions you have about your skin and products. This stopped me from having to go see a dermatologist! I am sooo glad i started using this product, just wish i would’ve heard about this sooner. Definitely worth 5 stars!
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The best decision you could make!

I never used to suffer from bad acne, I used to just get a couple of pesky pimples here and there, but this app is AMAZING! It helps you track your progress everyday and there is always a dermatologist available to chat with you about any questions or concerns you may have. It’s really nice having someone to answer your questions! And if your treatment isn’t quite working for you they will send you a stronger cream FREE of charge! I’m still battling my acne, but having a consistent routine and watching the videos and reading all of the tips and tricks they have helps so much! Thank you MDACNE for this awesome life changing app!💜
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