Patreon User Reviews

Reviews Summary

Top reviews

Two suggestion

I believe this is s great app and the way in which it functions is awesome except for the search bar. You have to know the exact name of each artist with exact spelling to find them, and that can be a bit frustrating. You also can’t type in an item a creator has made and have it show up, so maybe you guys could include a feature for that. Also I can’t tell if this is a creator thing or an app feature, but I’d really appreciate seeing the content I’m about to purchase before I do so. At the moment you have to either really want to support the artist or view their work elsewhere to see it before the subscription. So possibly, in the future, the patreon team could do a preview style of the creators content if that is an app controlled feature. Thanks for your time.
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Subpar

The app sometimes doesn’t display all the content from creators. I follow a certain creator who posts a weekly schedule so followers know what to expect and when. Sometimes, it will look like the creator didn’t post anything on a day the creator said they would, however, the truth simply is the app is not displaying all the content. If I switch over to safari and pull up patreon, the video is, in fact, there. It just won’t show up on the app. And, just for the sake of clarity, I do not follow NSFW content crerators so this issue isn’t about filtering or censoring adult content. It’s just that the app is broken. I’ve had this issue since I installed the app last year, but it just seems to be getting worse with time. Sometimes I’ll be able to watch a video from the content creator on the app and then I will come back to the app days later and I can no longer find the video. It is as though the video never existed. I go to safari and it’s still there.
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Almost perfect.

I really love the app, it's a super convenient way to keep track of the artists I like and also keep updated on the content and my pledges without having to get on the computer or comb through my email, however even after having had the app for a few months, it's still kind of hair to navigate. Not impossible but I have found that some of the avenues to get to options that I thought I would find on the main page of an artist are often buried somewhere in my settings. Editing pledges is an example of this. The pages can be a tag glitchy and tend to lag depending on the content, but the scroll works well enough. There is no way to search tags other than scrolling until you find what you're looking for? Also unless you have a Patreon link or you know the specific handle of the person you're looking for, finding someone can be difficult at best.
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A great platform with a few hiccups...

A great platform for supporting creators and kickstarting one yourself. Though it’s not without some issues, sometimes the video player will close something your in the middle of if you close your phone or switch apps. Sometimes comments you write will inexplicably disappear after posting it, which can be frustrating when being able to comment on certain posts can be a tier for certain projects. And lastly occasionally posts won’t appear on the mobile version. I support Easy Allies a group of video game enthusiasts that make video content, for a long period of time they’re patron exclusive series Cup of Jones never appeared on the mobile app. Thankfully they reached out to patreon and worked this out. Despite a few annoyances Patreon is a great platform and a solid app.
I wouldn’t listen to half the podcasts i do without the Mobile version.
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Picture and Video Quality Consistently Poor

I am finding any video that plays, iPad 2 and iPad Pro using this App offered by the Creators I support on Patreon is now consistently the lowest of the low possible quality i.e a blurred mess. I make sure the WiFi connection from my Fiber 100 connected modem is 5GHz not 2.4GHz for fastest data throughput and a Speedtest shows a 60MB/s download on either iPad. One of my Creators confirms he uploads his videos as 1080p and days later when released to general public on You Tube it always plays crystal clear using the You Tube App.... Something needs fixing.
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