Patreon User Reviews

Reviews Summary

Top reviews

Good way to view updates but still room for improvement

The latest update does as it says stopping crash on launch. Not sure why it suddenly started crashing in the last few days and this was needed?
Latest update also now seems to let clicking on a notification to take you to that info rather than just opening generally, good but also unsure why this was not working for so long.
Unlike on the website the app does not allow you to view all patronage updates in one list but it is a good way to look at each individually.
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Good but where are the NSFW?

Listen I’m a tad bit confused why I can’t view NSFW content. Literally the reason I downloaded the app is for this one person and I come to find I can not see their Patreon. Don’t get me wrong I love the concept just not everyone is getting credit and display just for having a few nude drawings or something creative that is expressing the person. I understand if it’s full blown inappropriate but for the sake of the creators that aren’t centred around inappropriate concepts I just want to help the people who dedicate a portion of their lives to entertain us. I spent close to an hour trying to figure out why I couldn’t find the person who I wanted to support and I just feel like this could have been organised a bit better.
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Not a smooth experience.

As a patron, I like seeing the things I’m paying for in a convenient place. This app needs a landing page with a feed just like every other content driven service ever.
When I open it, I want to see the new stuff that I’m paying for, not the page of someone that hasn’t updated in 6 months.
When trying to edit my payment information that the app informed me I was missing, pages kept flickering in and out of view and I was never confident the information I was inputting was taking. Ultimately after two tries I gave up. Selections kept falling behind black blocker screens. It also gave me the sensation of a desktop site on mobile where it feels like the content is there, just down and to the right somewhere (maybe). For a service that is a middle man for giving other people money, the experience should inspire confidence that said money is being handled with care. This app doesn’t do that. It’s too clunky of an experience for a company that’s been around for 5 years.
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Nice idea - terrible app

The concept of patreon is nice but this app is just terrible. For podcasts, i only use patreon to support podcasters, means this app must be used to download and play them.
This is the worst podcast app imaginable, utterly featureless compared with any other player. It barely manages to play podcasts, it won’t download automatically, can’t tell if you played it or not.
The rest if the apo is similarly rubbish experience. There is no excuse for publishing apps this bad, plenty of great apps around to see how to make a good experience.
I would ditch patreon in a heart beat if something else came to take its place.
Oh, and support is non-existent, or just so useless might as well be, can’t tell which.
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Love the concept, not the app

Patreon is a great idea. I love that I can support some of my favorite creators. Navigating the app (at least on the iPad) is a pain.

When I swipe to scroll through the feed, it works fine until it runs out of pre-loaded content. When new stuff needs to load, it’ll give you a spinning “loading” icon to let you know it’s thinking - fine. But when the new content loads, it rushes up past where you were quickly, so you lose your place.

When you scroll up to find your place again, the feed gets super stuttery, making it annoying to find your place (especially since you shouldn’t have to).

Some of my favorite artists post multiple images in one post - that’s cool, right? It’s nice to see a group of drawings around the same theme. But when you go back to the feed from within a post, it just puts you somewhere in the feed, usually past where you were when you clicked the post.

And if you’re deep in a feed but need to put your iPad aside - say you get a phone call or something - when you open your iPad again, you’re back at the top of the feed. Super frustrating.

I’ve had all of these problems in landscape and portrait modes, on the previous generation iPad Pro. It makes for a crappy user experience. I’d suggest using the website over the app.
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Bad app for a great service

I love the Patreon concept, but the app drives me crazy. Recently, it’s started resetting all the in-app notification flags every time I open it. In other words, I can no longer tell from the app whether creators I follow have new content without visiting each creator, because all posts from all of them are marked as new/unread in the sidebar every time I open the app.

Also, I subscribe to an audio creator and listen to their work primarily from my phone. But the audio interface in this app on it is just awful. I can’t even see all the content because the bottom couple of tracks are cut off. (I have an iPhone X.)

I have held off writing a review in hopes these issues would be addressed, but the former has been this way for weeks and the latter for months. Since I access Patreon almost exclusively from my phone, having a clunky app has a major impact on my feelings about the platform as a whole.
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Some glitches

While it is nice to be able to see what the creators posted without having to open the website, there are some drawbacks on the app. Unlike the website, the app doesn’t have a filter so there are times when you wouldn’t be able to see some of the contents from the creators if you were gone for a few weeks and the creators post multiple daily. There is also a glitch where the app will give you notifications stating that there are new or unseen contents from creators when I have already seen everything. And then there is also an overwhelming flood of notifications on your phone whenever the creators post contents for patrons of and you will see how the creators post something for all of the different tiers. That said, I still like the app quite a lot. I just hope that patreon fixes those glitches they have soon as they are bugging quite a lot.
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Patreon App used for Viktor Larkhill.

I have found so many things go bad when using the internet; misuse of personal information, misuse of credit and debt cards such as unauthorized withdrawal of funds and getting that money returned not being easy; impossible in some cases.
I have just recently installed the Patreon App to donate monthly to Viktor Larkhill's Animal Rescue Treatment and Care Organization, headquartered in Spain (I reside in the USA). So far, I could not be happier and feel safer with Patreon's security measures to insure I am the person authorized to access Patreon using my verified device. Most people may not appreciate the extra security step, I for one do.
Also, I feel confident that should Patreon find their current security is not fool proof, they will be quick to resolve the possibility and implement upgraded security and precautions. CJ.D.
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Good, just one request

I'm mainly writing to request that the audio download tools be expanded.

A lot of podcasters use patreon to post extra content, but downloading it via this app puts them all into one long slush-fund of unsearchable, partially named material. It needs to be better: searchable, with easily-accessible episode descriptions, more like Apple's system- if it's gonna allow artists to produce content that I feel are worth paying for. It's good, but it's frustrating to find what I... kind of paid for. In part. Lol

It's also stopped letting me control the app from the lock screen, which means I have to unlock my phone and open the app just to pause something; while with iTunes Podcasts, I can just pause it from my Bluetooth headphones. But there's a chance I've got some setting messed up on my phone. Who knows
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Synch issues between app and web

Big issues of content not in synch between appears in the app and what appears on the web version. Comments postes via the app don’t always appear on the web version and are therefore not seen by others (even though they appear in my app version). Conversely, I can’t see all comments of others appearing in the app version, although they appear in the web version.

Latest version does not display photos posted by members in the Community tab??? Photos appear on the web version but do not appear in the app version...

Patreon iOS developers. You’ve got work to do to fix these major bugs and annoying aspects of your app.
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Alternatives to Patreon