Poparide User Reviews

Poparide
Poparide
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Top reviews

Leave a Review Poparide
  • Account blocked for no reason

    as you can read from other reviews, it’s not good for drivers at all. My account was blocked due to no reason. The customers can book you but you have to accept or decline in one hour which is too short for us drivers to react to! Some of us are busy in school, exams and other work related stuff.

    Developer Response

    We are sorry to hear this. Usually, accounts get automatically suspended by our system if there's a breach of our Terms of Service, however, this can always be manually reviewed by our support team. Please send us a message to support@poparide.com and we'll be happy to take a closer look.
  • Not good for the Drivers

    I've experienced poor customer support as a driver, with long response times and unhelpful resolutions. I feel undervalued when asked to do door-to-door pickups for low fares. I suggest improving support response times and reviewing fare structures to ensure fair compensation for drivers.

    Developer Response

    We’re sorry to hear you feel this way. We operate strictly under carpool regulations, connecting drivers with passengers traveling in the same direction to share travel costs. As such, offering commercial services like door-to-door pickups and profiting from trips is not allowed per our Terms of Service and provincial law. If you have any further questions, please send us a message at support@poparide.com.
  • Wrost app

    Wrost app they are suspended account again and again without any reason

    Developer Response

    We're sorry to hear you feel this way. Usually, accounts get automatically suspended by our system if there's a breach of our Terms of Service. If you consider this inaccurate, we can always review it manually. You're welcome to send us a message to support@poparide.com and we'll be happy to take a closer look.
  • Very bad service

    My Poparide account block for no reason seriously I’m just new user on poparide nd they block my account permanently for no reason

    Developer Response

    We apologize for the inconvenience. Accounts are typically suspended by our system if there's a breach of our Terms of Service. However, our support team can manually review these cases. Please email us at support@poparide.com, and we'll be happy to investigate further.
  • SMS code not being sent 😡

    I can’t book a trip because the SMS code that I’m supposed to receive (after multiple attempts) is not being sent to my phone therefore, I can’t book any trips.

    Developer Response

    We're sorry for this inconvenience. Please reach out to us at support@poparide.com, and we'll be happy to assist you 🤓.
  • Worst application

    Previously it was good but now blocking account without any meaning worst application no verifying ao you cant put rides if you are hoing somewhere dont download

    Developer Response

    Usually accounts get automatically suspended by our system if there's a breach to our Terms of Service. When this happens, it's not possible to get your account verified. You're welcome to send us a message at support@poparide.com and we'll be happy to take a closer look.
  • Bugs

    Sadly I can’t create an account because I don’t get the verification code through SMS. Can’t even find the technical support contact. Sorry for the bad star, please fix this.

    Developer Response

    We're sorry to hear that you're having trouble receiving the verification code. Please send us a message to support@poparide.com so our team can help you sort that out. We're here to help!
  • Tech issues

    Hi
    Downloaded it last week and tried to get verification code, started, restarted, uninstalled and reinstalled. Turned on and off phone but can’t get past set up because verification code part doesn’t send code 😞

    Developer Response

    Sorry to hear about this. We're currently experiencing some disruptions with certain mobile carriers, which might be the reason why you're not getting your code as a text message. Please send us a message at support@poparide.com so we can further assist you!
  • Not able to receive verification code

    Not able to receive verification code

    Developer Response

    We’re sorry to hear that you’re having trouble verifying your account. We're currently experiencing some disruptions with certain mobile carriers, which might be the reason why you're not getting your code as a text message. Please contact us through our support channel: support@poparide.com with more details on this so we can better assist you 🤓
  • Won’t work

    I have been wanting to use this but no luck. I cannot go past the phone number verification screen. I have a US number but is doesn’t receive any sms code. Yes the number I am using works for every other app like Uber etc.

    Advice?

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