Leave a Review Poparide
Cannot verify account
Can’t verify with text. Tried two numbers already. Text never comes even after 10+ minutes.rayzh11790385
Developer Response
That doesn't sound right! Please send a message to our main support channel support@poparide.com with more details on this. At the moment, we are experiencing a high volume of requests, so our response might take longer than expected. Thanks for your patience🙏.Poparide is scam
There is no customer support on Poparide don't even reply to your requests there is no way you can actually talk to a human from the company
Save your time and moneydjndkrnebd
Developer Response
We're sorry to hear you did not get a response from us. We're a small team of humans, doing our best in replying to members as soon as possible, if we did not get back to you, we apologize for it. Please reach out to us again at support@poparide.com, so that we can look into what happened with your message.Issue
Not able to upload a profile pic it goes to a blck screen wthsquishiefishie
Developer Response
Hello squishiefishie (cool name btw)! That's unusual, sorry you're not able to upload a photo. Could you send us an email at support@poparide.com so we can identify your account and look into this? We're keen to squash those 🐛🐛🐛Must-have app! Couple suggestions
Great app with growing number of users. Easy to use and review option help eliminate bad riders. Suggestions: 1) group all riders from the same ride under one chat so driver can msg all at once. 2) let rider pre-enter pickup/drop off address if the driver indicates flexible locations. 3) integrate google maps along with suggestion 2. (And ps. The msg system is still a little laggy on my end)Show less咳了谁用我名字
More filters needed
Need more filters when searching for a ride.
Like, number of seats and date
It is pretty useless to show rides which have no seats available.
Just giving one stars for attention to the review. Other that this app is great🙌🏼LordOfVancouver
I love this app
Really helpful when you have no transport in Canada! A good experience with the drivers so far.littlewolveswanderer
Easy app, fees are too high (drivers perspective)
I’ve driven with this app, and it’s great for coordinating rides (much easier than posting boards), and it’s nice too see profiles. Showing the map is a nice touch, although it’s just an automatic map and you can’t change the route.
The fees seem pretty high though. App fees are ~15%, which goes directly to the app developers for a fairly simple app (with no insurance or guarantees like Airbnb).
People using the app are price conscious and I think this is unreasonably high, especially when they charge the fees on each portion of a round trip.Show lessArt and math
Developer Response
Heya, thanks for giving us feedback on the app. Our 15% fee is needed to help cover high fees charged to us by credit card companies, and to support the business and make improvements to our the app. If a ride falls through, you can get in touch with us through our support channel so we can help you find another means of transportation, and please note that in Canada you are covered by your regular insurance when carpooling, as it's not considered a commercial activity. You can find more information on insurance in our help centre at https://support.poparide.com/hc/en-us/articles/231453908-What-insurance-do-I-need-for-carpooling-Nice but too expensive!
Great idea for the app; makes communication easier and more reliable. Protects everyone.
But charging 15% is a little too much I think.Consistent Player
9/10
Good system that works well. As a driver I would like more flexibility around intermediate city stops. I would like to drop off only not pick up because it’s too hard to be on time due to traffic. Having an option where riders could see the drivers location would be awesome.
Some passengers seem to expect Uber like service. It’s a ride share not a business!Show lessEnergynurd
Developer Response
Thanks for the great feedback. We've already thought about showing drivers and passengers real time location in the future. And for the drop-off only via, that's a great idea too. Stay tuned!Great app! Needs new notifications
I love this app and the service it provides. Thank you! It would be cool if I could enter a date and time for a ride, and net a notification when a driver adds a ride that closely matches my itinerary. Just an idea. Thanks again!!!Freemarkit
