Don’t bother
This app is terrible. It takes so long to load, sign in and control your purifier and you’re logged out randomly all the time. Don’t bother. Avoid Coway.
Such an overall bad app experience
The UX/UI app experience itself is passable, albeit it’s perceptibly slow and overall not inline with the iOS design guidelines. But:
1. The app logs you out every day - at least, that has been consistently my experience
2. Upon login, the app asks you to change your password - and the best you can do is postpone that to be asked in 30 days. It doesn’t matter that you might have a strong password saved on a password manager.
3. Upon updates being made available on the App Store, you cannot use the app and control your appliances until you update your app locally (this is bonkers)
So whenever I want to just control my Conway appliance in a rush (e.g. to put my baby to sleep), I hit upon a wall with one of the points above.
That’s a huge amount of friction put on my way just to make a quick change on my air purifier (which was ~25% more expensive than the standard version because it had “app-enabled smart technology”).
Oh, and if you think you can bypass it with say, using another smart home platform: I only have it working with Google Home, and there it shows itself as offline for the majority of the time. And otherwise, it doesn’t allow you to control the fan speed (which is what I need to do most of the time).
Home Assistant does not have an official integration with Coway either - although there’s a custom integration on HACS, which at the end of the day, is what ends up saving the day.
Coway, please take attention at least to the issues listed above. This app is a deadweight on my phone, and a constant source of frustration whenever I’m forced to use it.
1. The app logs you out every day - at least, that has been consistently my experience
2. Upon login, the app asks you to change your password - and the best you can do is postpone that to be asked in 30 days. It doesn’t matter that you might have a strong password saved on a password manager.
3. Upon updates being made available on the App Store, you cannot use the app and control your appliances until you update your app locally (this is bonkers)
So whenever I want to just control my Conway appliance in a rush (e.g. to put my baby to sleep), I hit upon a wall with one of the points above.
That’s a huge amount of friction put on my way just to make a quick change on my air purifier (which was ~25% more expensive than the standard version because it had “app-enabled smart technology”).
Oh, and if you think you can bypass it with say, using another smart home platform: I only have it working with Google Home, and there it shows itself as offline for the majority of the time. And otherwise, it doesn’t allow you to control the fan speed (which is what I need to do most of the time).
Home Assistant does not have an official integration with Coway either - although there’s a custom integration on HACS, which at the end of the day, is what ends up saving the day.
Coway, please take attention at least to the issues listed above. This app is a deadweight on my phone, and a constant source of frustration whenever I’m forced to use it.
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404 error after login??
This app continues to be one of the worst I’ve used.