Hasn’t made a difference in years now
I was one of the first ones years back to buy and excited to give them a chance, especially living in a rental unit not knowing what’s under the carpet. Unfortunately it didn’t make a difference, I can’t get it connected to this app nor it helps with dust mites and allergens in my daughter’s room, I keep my other filter going. During smoke seasons years back here in the Bay Area the Auto function didn’t adjust and wasn’t sufficient enough. I tried the app again this time at least to see how it has improved, after 4-5 years, and it’s not working/connecting.
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Molecule mini
My mini is recording bad air with no change for over 12 months - I purchased 3 years ago. Customer service was useless and put all the burden on me to figure out the problem. Then told me out of warranty after 6 months of trying fixes. I switched the mini with my larger molecule and the reading was good for weeks. The mini continued reporting bad air when placed in 3 different rooms. Why would one molecule report good air in all these rooms while the mini doesn’t budge from bad air?
DO NOT BUY A MOLECULE- They are over priced and the company doesn’t care about its customers. Even contacting customer service is challenging. They offered to send me a refurbished one for $$$. Again - DO NOT BUY A MOLECULE - you will be disappointed.
DO NOT BUY A MOLECULE- They are over priced and the company doesn’t care about its customers. Even contacting customer service is challenging. They offered to send me a refurbished one for $$$. Again - DO NOT BUY A MOLECULE - you will be disappointed.
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Response from developer
Hi, we're sorry to hear and learn about your overall experience, we want to assure you that isn't the type of service that we wish to provide. If you can send an email to reviews@molekule.com we would love to have a tech take a closer look at that device and see what we can do about replacement. We're here to help!
It works finally
I purchased air @2023 summer, and couldn’t connect wifi no matter how I set up. I literally give up and just try update last version app, and it connected wifi at very first time. So smooth so easy. Wondering why old version couldn’t solve the problem lonnng time? Anyway, it works.(but no air quality sense at all) only show you the filter statue.
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