Leave a Review Rabbit Air
So disappointing
I paid $700 for this thing. You would think that in this day and age and at this price point they would offer an automated experience that allows for HomeKit integration or at the very least greater control over the scheduling. I need this thing to start at very specific times and I would like to control it through HomeKit. But no. It really feels like some kind of scam. as if they don't want you to control this thing, minimizing how much it's used so that you will buy more of their unbelievably expensive air filter replacements sooner.Show lessjason ravel
Developer Response
Hello Raveltherapy, Thank you for the feedback, We are truly sorry that the Rabbit Air app is yet to have compatibility with the many emerging smart home devices such as Google Home and Homekit. Currently, the App can only be connected with Amazon Alexa. We hope to have compatibility in the future. If you can connect to the app it is possible to schedule specific run times for your MinusA2 SPA-780N or A3 unit. This scheduling function will supersede all other run speeds.Feature Request
The app seems to work fine. It would be cool if it could display graphs of pollution over time rather than just the current estimated value. This could make it easier to design appropriate schedules.
It’d also be nice if the UI included helper text to explain what the negative ions feature is doing.Show lessTortoise Ham
Developer Response
Hello Tortoise Ham, Thank you for the great feedback. These suggestions will be passed on to the developer team. Feel free to reach out with any other suggestions. Kind Regards, Rabbit Air.Can’t Connect
UPDATE: Our Minus A2 is back online. I have updated the star rating accordingly. Thanks for whatever was done to fix this issue!
Our RabbitAir Minus A2 worked fine until I purchased a new router and set-up a new WiFi network. Every device connected to the new network right away, including two 2.4 GHz devices, but not the RabbitAir. I spoke with technical support and they did some trouble shooting that failed to solve the problem. They blamed the router and told me to call the router manufacturer - but what would the router manufacturer say since every other device I have connects fine? RabbitAir were dismissive and not helpful. I won’t be buying another RabbitAir!Show lessconcatenation
Developer Response
Hello Concatenation, Thank you for your feedback. We are sorry to hear that your most recent interaction with Rabbit Air was not as helpful as it could be. On occasion, newer routers can have firewalls or potentially block MAC addresses of certain products. We are working hard to ensure the connection of our units is seamless in the future for all routers. Kind Regards Rabbit Air.