NexJ Health Coach User Reviews

Top reviews

Idiots

What kinda idiots o my give you 5mb to upload a vaccination card. News flash morons, nothing is 5mb anymore.

Wont accept photos

Although the bugs from earlier versions have been fixed, this app still does not allow photo uploads for proof of vaccination.

Response from developer

Hi Darthvader0219, thank you for bringing this to our attention. For in-app errors regarding uploading your vaccination records, please ensure you’re uploading JPG or PNG files as other files are not currently supported. If you are still experiencing issues uploading your proof of vaccination, please email us at support@nexjhealth.com.

It doesn’t open

It opens maybe you once a day take a screenshot of the clear to work. But some days it doesn’t seem to want to work. Even with full bars, or high speed WiFi and the most updated version of the app and IOS system

Response from developer

Hi Minja, we apologize for this issue and would like to resolve this as soon as possible. Can you contact us at support@nexjhealth.com, if you are still experiencing problems using the app?

Useless

Apparently there is a new update for iOS v4.4.11 that is not available. Because of this, I now have to spend extra time when entering the building physically answering questions. With the past update and the one that is not available, I have had to delete and reinstall every time to answer the online questions. Then have to delete and reinstall every time I have to show my clearance. Why make employees use something that doesn’t work?
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Response from developer

Hi Rimlli, thank you for bringing this to our attention. We are sorry for the inconvenience. Did you mean iOS 14.4? If yes, that is a version we do support and you should have no trouble using the app. Please contact us at support@nexjhealth.com if you are still experiencing issues. We’ll work with you to resolve this issue as quickly as possible.

Terrible after update

Every day I have to delete the app just to download it again for it to open for work. When I first open it it’s just a blank white screen. I have to have this for work and it’s driving me crazy. SOMEONE FIX THIS ISSUE!!!!!

Response from developer

Hi Katrina, we're very sorry you are experiencing this issue and would like to resolve this as soon as possible. Can you please contact us at support@nexjhealth.com? We look forward to hearing from you.

App worked flawlessly until latest update

Recent update seemed to break this app... I have to re download and install it everyday just to fill out the questionnaire to go to work. Hope it is fixed soon...

Response from developer

Hi Kevvster90, thank you for bringing this to our attention. We’re sorry to hear you have been experiencing this issue. If the issue persists, please contact us at support@nexjhealth.com. We’ll work with you to resolve this as quickly as possible.

Have to delete and re download every day

I know I’m just reiterating what everyone else is saying but I cannot stress enough, this is extremely problematic. I’m shocked it hasn’t been resolved.

Response from developer

Hi Reguy7727, thank you for your feedback. We would like the opportunity to investigate your feedback further. Please contact us at support@nexjhealth.com. We’ll work with you to resolve this issue as quickly as possible.

Terrible

I have to keep deleting and reinstalling the app each morning to be able to use it. Something needs to be done about this now.

Response from developer

Hi MedMarSup, we apologize for the inconvenience. We would like the opportunity to investigate your feedback further. Please send an email to support@nexjhealth.com and include a description of the issue.

Bad to worse

This app is a waste of time trying to go into my workplace and it does not open up, have to be deleting and reinstalling just to be able to access the contents, waste of time

Response from developer

Hello Juan&Gigi, we’re sorry that you are experiencing issues opening the app. We would like the opportunity to investigate your feedback further. Can you please contact us at support@nexjhealth.com?

Bad

I have to delete and reinstall the app on the daily. This is just plain bad.

Response from developer

Hello R.tokyo, we are so sorry for the inconvenience. We have shared your feedback with our Tech Support team. If the issue persists, please contact us at support@nexjhealth.com. We’ll work with you to resolve this issue as quickly as possible.

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