Idiots
Wont accept photos
Response from developer
Hi Darthvader0219, thank you for bringing this to our attention. For in-app errors regarding uploading your vaccination records, please ensure you’re uploading JPG or PNG files as other files are not currently supported. If you are still experiencing issues uploading your proof of vaccination, please email us at support@nexjhealth.com.
It doesn’t open
Response from developer
Hi Minja, we apologize for this issue and would like to resolve this as soon as possible. Can you contact us at support@nexjhealth.com, if you are still experiencing problems using the app?
Useless
Response from developer
Hi Rimlli, thank you for bringing this to our attention. We are sorry for the inconvenience. Did you mean iOS 14.4? If yes, that is a version we do support and you should have no trouble using the app. Please contact us at support@nexjhealth.com if you are still experiencing issues. We’ll work with you to resolve this issue as quickly as possible.
Terrible after update
Response from developer
Hi Katrina, we're very sorry you are experiencing this issue and would like to resolve this as soon as possible. Can you please contact us at support@nexjhealth.com? We look forward to hearing from you.
App worked flawlessly until latest update
Response from developer
Hi Kevvster90, thank you for bringing this to our attention. We’re sorry to hear you have been experiencing this issue. If the issue persists, please contact us at support@nexjhealth.com. We’ll work with you to resolve this as quickly as possible.
Have to delete and re download every day
Response from developer
Hi Reguy7727, thank you for your feedback. We would like the opportunity to investigate your feedback further. Please contact us at support@nexjhealth.com. We’ll work with you to resolve this issue as quickly as possible.
Terrible
Response from developer
Hi MedMarSup, we apologize for the inconvenience. We would like the opportunity to investigate your feedback further. Please send an email to support@nexjhealth.com and include a description of the issue.
Bad to worse
Response from developer
Hello Juan&Gigi, we’re sorry that you are experiencing issues opening the app. We would like the opportunity to investigate your feedback further. Can you please contact us at support@nexjhealth.com?
Bad
Response from developer
Hello R.tokyo, we are so sorry for the inconvenience. We have shared your feedback with our Tech Support team. If the issue persists, please contact us at support@nexjhealth.com. We’ll work with you to resolve this issue as quickly as possible.