2 weeks waiting for initial therpaist call. After initially singing up, I booked my first appointment and they didn't have anything for a week. They mixed up the timezones when I first booked, I booked thinking it was EST, then they emailed saying it was MST. Hours before first appointment they emailed saying they had to reschedule. I rescheduled ANOTHER week later only to sit waiting for the call for 30 minutes and nobody called. You can move forward from the first module on your own without the initial therapist appointment. Been stuck waiting 2 weeks and now will either need to wait more until they fix this mess or just give up on this app.
Like someone else said - this app is for people struggling, and I feel more distressed now than when I first signed up.
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