Leave a Review TELUS Health CBT
Cannot sign in
Like others have said, the app keeps giving “service unavailable.” Instead, I have been logging in via mobile browser.SilentJ10
Very Disapointing
2 weeks waiting for initial therpaist call. After initially singing up, I booked my first appointment and they didn't have anything for a week. They mixed up the timezones when I first booked, I booked thinking it was EST, then they emailed saying it was MST. Hours before first appointment they emailed saying they had to reschedule. I rescheduled ANOTHER week later only to sit waiting for the call for 30 minutes and nobody called. You can move forward from the first module on your own without the initial therapist appointment. Been stuck waiting 2 weeks and now will either need to wait more until they fix this mess or just give up on this app.
Like someone else said - this app is for people struggling, and I feel more distressed now than when I first signed up.Show lesssiedaley
Pay for what?
Pay 500$ to self teach. And have your progress slowed by a “therapist” that has to unlock your modules. This program can be done in a few hours but because of the way they designed it, it requires several weeks of back and fourth talking to get your next module unlocked. My therapist switched after I told them about myself which was rediculous, I don’t recommend this program to anyone, if you want cbt, find a better way.Show lessMalite Green
Great mix of app and real therapist
It is like getting a real work to do on my own and having a therapist as a guide. My therapist responds super quick as wellSimons0000
Flexibility
Wish I could go back and edit some previously entered answers.46 yr old avg end user
My personal experience
The app isn’t cluttered and it’s easy to find what you need. The videos are very helpful and support the lesson. For some of the lessons an example of a response for the question would be helpful, sometimes I wasn’t sure what to write and how much to talk about. The over all experience is positive!Vantobin
Boo
Terrible app. Crashes a ton.
Great service. Awful app.Princess1441
Family conflict
The CBT offered me many strategies that I could use to help me manage my stress! Thanks Derek for being so understanding and supportive!BeachBabyBob
Really helpful!
The other reviews are pretty harsh for a free program - this app may not solve all of your problems depending on who you are and what you are going through, but it does help having someone to talk to (even if your therapist isn’t 24/7, there is a crisis line for emergencies!) and I did learn some useful skills to cope with anxiety/ panic attacks. It also helped me to better understand thinking patterns and how to prevent or deal with them. Really great service, especially since it’s free!Show lesspiCkLe 0
Great program, bad app.
The therapists are excellent, but the app doesn’t appear to work well. I can’t submit messages frequently, and have to log in every time I open it.emarchak
