TELUS Health CBT User Reviews

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  • It’s the equivalent of a virtual self help book.

    I was quite disappointed. This is more like a virtual self help book than anything. Ongoing support was lacking. I had a particularly rough week and tried to reach out via text about an issue that to be completely honest definitely needed important action/response (I really just needed someone to talk to) under the impression that it was something that could be arranged, and was responded to 3-4 days later and told to just keep doing the modules. It’s a shame that this program is being funded over other options for solid therapy or all variety’s.
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  • Dont, seriously dont!

    Cannot gather words to tell you how bad this program is. They asked you tons of questions and then literally nothing. It wont hook you to continue neither does it help with any direction on whats happening or whats gonna happen. Feels like its the biggest waste of time!
  • Waste of time

    There are no therapists on here. They just make appointments which they always screw up so they can have the day off and still get paid. Terrible lazy people designed this app.
  • Shameful

    Don’t waste your time. They are not therapists and only read from a script. I was cut off mid sentence and then hung up on. This company preys on people who are suffering and then makes them feel worse. I am so incredibly disappointed and upset at whoever designed this “program”. Shame on you.
  • Nice idea, terribly executed

    Good idea, yet too one bothered to test app/site before they used it. Auto response when tried to get help about a simple phone number change. Just seems like they just want to sell my info.
  • Very Disappointing

    The contents of the app have provided no actual help. The user is immediately presented with questions that someone experiencing mental anguish is unable to effectively answer and no assistance whatsoever is provided. I walked away from this app feeling more distressed than I did when I downloaded it.

    If you need help with your mental health, you aren’t alone. I strongly recommend bypassing this app entirely and reaching out to someone you trust or a professional for help.
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  • This program is GARBAGE

    Please do not waste your time and money on this garbage. It has to be the most useless CBT program out there. The “therapist” just basically copy and paste your answers to the questions. These people are thieves preying on people going through hard times.
  • Don’t waste your time.

    They didn’t even open the next module for me to do. I completed the first one, and they said it would be reviewed and the next one would be available the next business day.

    It’s been two weeks.

    This app is a joke. If you need help with mental health, this ain’t it, sis.
  • Not useful at all

    Interesting how reviews keep getting deleted. Speaks volumes.
  • Poor design

    Poorly worded questions and no help with goal setting. Lacks appropriate questions to probe underlying problems. It seems this company put minimal effort in creating a tool that would actually be helpful.

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