Student Support

Student Support

Formerly My SSP

Lifestyle
Health & Fitness
18 reviews
⭐️2.9 / 5
Rating
🙌78
Ratings
📼6 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Student Support

10.3.6

May 28, 2024

Changes include: Bug fixes and rebranding improvements.

10.3.5

April 9, 2024

Changes include: Bug fixes and rebranding improvements.

10.3.4

March 6, 2024

Formerly My SSP by LifeWorks, we are now Student Support. Changes include: Bug fixes and rebranding improvements.
More

10.3.2

November 16, 2023

Formerly My SSP by LifeWorks, we are now Student Support. Changes include: Bug fixes and rebranding improvements.
More

10.3.1

September 22, 2023

Formerly My SSP by LifeWorks, we are now TELUS Health Student Support. Changes include: Bug fixes and rebranding improvements.
More

10.3.0

August 31, 2023

Formerly My SSP by LifeWorks, we are now TELUS Health Student Support. Changes include: Bug fixes and rebranding improvements.
More

10.0.1

August 4, 2023

Formerly My SSP by LifeWorks, we are now TELUS Health Student Support. Changes include: updated fonts, colours, imagery and logos.
More

10.0.0

August 1, 2023

Formerly My SSP by LifeWorks, we are now TELUS Health Student Support. Changes include: updated fonts, colours, imagery and logos.
More

9.18.0

June 27, 2023

Bug fixes and performance improvements

9.17.0

April 27, 2023

Bug fixes and performance improvements

Price History of Student Support

Description of Student Support

Created by clinical and cultural experts, the TELUS Health Student Support app (formerly My SSP) helps students succeed by providing access to the TELUS Health’s Student Support Program (Student Support). Students can access the program anytime, from anywhere, to connect with multilingual clinicians. Our team is experienced in working with students from diverse backgrounds, who understand the challenges that students face.

Student Support: FAQ

Can Student Support support iPad devices?

No, Student Support is not available for iPad users yet.
Morneau Shepell released the Student Support app.
Your iOS device must have at least iOS 13.0 installed to use the app.
The overall user rating of Student Support is 2.9.
The Main Genre Of The Student Support App Is Health & Fitness.
The current version of Student Support is 10.3.6.
Student Support rolled out its latest update on July 1, 2024.
Student Support originally came out on February 5, 2023.
Student Support is suitable for children aged Morneau Shepell.
Student Support is available in English.
No, Student Support is not featured on Apple Arcade.
No, Student Support does not include options for in-app purchases.
No, you cannot use Student Support with Apple Vision Pro.

Screenshots of Student Support

Student Support screenshot #1 for iPhone
Student Support screenshot #2 for iPhone
Student Support screenshot #3 for iPhone
Student Support screenshot #4 for iPhone
Student Support screenshot #5 for iPhone
Student Support screenshot #6 for iPhone
iphone

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Reviews of Student Support

  • Counselor was sooo unhelpful

    They made me feel worse
    missmeganm12345missmeganm12345

    Developer Response

    We are so sorry to hear about the challenges you are facing and appreciate you taking the time to give us feedback. Sounds like something may have happened in your session that we'd like to investigate. Do you mind please reaching out to www.myssp.app/ca/feedback so that we can look into resolving this concern?

  • Wanna be gaslighted?

    I was using this app to have someone to help me with grounding when I needed that. Many folks were helpful. The last one asked me straight away if I am reaching for the same reason. I asked “Why”, and the person said that I should go to a counselor. Well, I didn’t ask to send me elsewhere, just needed some support at the moment, the connection with another live being. I find such approach unethical and in disagreement with the service purpose: isn’t the idea behind it having access to help anytime anywhere? My case didn’t require neither counseling nor observation. However, the person I communicated with was ignorant even to ask how they can actually help me. Don’t recommend to vulnerable folks: they will experience even more pain and frustration than they had prior to the use of live chat. Nice idea, poor implementation (or maybe not right people)
    NfirhrifurnjrurnrNfirhrifurnjrurnr

    Developer Response

    Hello there. We are so sorry to hear about your experience and the challenges you're facing. We would appreciate if you could submit these details at myssp.app/ca/feedback so that we can look into this specific issue further. This will help us make sure you and others have a better experience in the future.

  • Useless

    Terms of service states that opting out of your information being used for data collection purposes will not affect your ability to access care. However, you cannot access the chat function without consenting. Terms of service also states that you do not need to opt-in sharing with your institution, but again, you cannot access the chat feature without doing so. It seems as though the app developers just want you to accept the TOS and consent without actually reading it. After attempting to deny the opt-in/out screens multiple times, I decided I needed to talk to someone more than I cared about my information being shared with my school/collected for “research” purposes. I was then met with two useless counselors who took too long to respond and did not attempt to discuss my situation at all. Overall, this app is pretty much unusable. I would not recommend it to anyone.
    professional windprofessional wind

    Developer Response

    Hello there. Thank you for taking the time to submit feedback on our app. We believe in the importance of user choice and knowledge and can assure you that users do have the ability to use the app without consenting to data collection. We recommend that you have the most up-to-date version of the app to avoid any issues like this in the future. With regards to your chat experience, we would appreciate if you could submit these details at myssp.app/ca/feedback so that we can look into this specific issue further. This will help us make sure you and others have a better experience in the future.
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