Bad software
Paid good money for this feeder and works ok but software is garbage.This thing never show up any more on app says feeder offline no notifications are being shown and when checking history it’s not always updated
App Isn’t Working Anymore
Every time I try to log in, the app says, “Server exception:503” and I need to use my feeder for my cats while my family is on vacation for a couple of days. Please fix this.
Eh
Manual feeding button not working. Wish you could add more pets to one device.
Not working
The app and/or hardware appear to no longer be working. When will this be resolved??
Connection problems
Does not connect to feeder
Stopped working
I’m on a weekend vacation and went to check in my kitties and saw that the video is no longer working. The feeder also cannot be adjusted. I’m freaked out that the feeder is not feeding them while I’m away. This is s huge problem and needs to be resolved ASAP.
Update is terrible
My poor cat is not being fed. The device is constantly offline even though I’m connected to WiFi. I’m sick of this thing I have to get something better so my cat can be fed properly. I do not recommend
Offline since last update
I updated my app to the recent version which indicated that there was a firmware upgrade. My notifications haven’t been working for a while but I knew the feeder was still dispensing so I had hoped this update would resolve that. This morning, I noticed the bowl was completely empty of food which is unusual. I opened the app to find that its offline. The power button is on and the Link light is flashing, which according to the user guide is normal. I found and connected to the Petwant WiFi on my iPhone so it’s not related to internet strength. It has to have been caused by this update as it had been dispensing successfully at each interval prior to that.
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Latest update refuses to rebind-please fix!
Please undo the rebinding process for the 103. It is not rebinding, something has changed. Very frustrated. Too much money for poor software.
Awful!!
Horrible app!!! Stopped working completely. Permanently “offline.” Camera won’t work. I cannot change the feeding times or intervals. I no longer get notifications regarding feedings. And the feedings do not come on time. I can no longer trust this device. What a waste of money...
