Leave a Review UOB TMRW
App rating
UOB APP IS VERY GOOD AND EASY TO USESnyque
Developer Response
Dear Snyque Your review made our day! Thanks for taking the time to leave us with your kind words. We work hard to meet expectations like yours, and we will continue to work hard to make banking simple, easy and personal for you. UOB TMRW TeamApp doesn’t work on ios 16.1
this version doesn’t work on ios 16.1ItSimplySucks
Developer Response
Dear ItSimplySucks We are sorry you've had trouble with our app! Our development team is looking into this issue and the fix will be available in the upcoming app update. If the issue persists, we'd like to investigate this issue. Please contact us at helpme@uobgroup.com with the following details. Do include 'App Store Review: ItSimplySucks' within the email title for our team to easily identify your email: Your Mobile#: Device Model: OS & App Version: Description: Screen-recording or screenshot: Steps performed until you encountered the issue: Date & Time the issue happened: Alternatively, please login to the official UOB Personal Internet Banking portal via web browser for urgent banking transactions. Thank you for your patience. UOB TMRW TeamNot compatible with iOS16
Hey guys
The new iOS 16 is out and the app doesn’t run …chaimocha
Developer Response
Dear Chaimocha We are sorry you've had trouble with our app! As a workaround to the error message, please delete the app, restart your phone and reinstall/ re-setup the app. If this doesn't work, please contact us at helpme@uobgroup.com with the following details. Do include 'App Store Review: chaimocha' within the email title for our team to easily identify your email: Your Mobile#: Device Model: OS & App Version: Description & screenshot: Steps performed until you encountered the issue: Date & Time the issue happened: Alternatively, please login to the official UOB Personal Internet Banking portal via web browser for urgent banking transactions. Thank you for your patience. UOB TMRW TeamWhy is my credit card account gone?!?
This app is the worst time to go to the competitionCharlesM33
Developer Response
Dear CharlesM33, We're sorry you've had trouble with the Credit Card section! Alternatively, log in to UOB PIB (https://pib.uob.com.sg) for urgent transactions. We would like to check the trouble shooting logs from your app to investigate this issue. Please check if you are able to access the Pre-login screen, click on 'Support', scroll down, click on 'Contact Us' and select 'Send trouble logs' via Email to helpme@uobgroup.com and include 'App Store Review: CharlesM33' within the email title together with these details: Your Mobile#: Device Model: OS Version: UOB TMRW App Version: Description & screenshot: Steps performed until you encountered the issue: Date & Time the issue happened: UOB TMRW TeamScam Notice
It’s been a month or more already and every time I log in to the tmrw app, I still have to acknowledge the scam notice. It is annoyingly tedious. Please have an option to not show this notice again!Harry399
Developer Response
Dear Harry399 We're sorry it's has been frustrating! Thanks for taking the time to share your views with us. We have brought your feedback to the Product team. Your feedback helps us understand how to better improve and we will continue working to improve your experience. We'd love to hear more from you on specific interface & features you'd like to see. Please contact us at helpme@uobgroup.com with email title 'App Store Review: Harry399'. UOB TMRW TeamNice but
I want to be able to turn off any push notifications they are marketing and not related to my account activity. Also, face ID login never works for me. I activate it and the next time I try to login, I have to activate it again.jm27937
Developer Response
Dear jam9999, We would like to check the trouble shooting logs from your app to investigate on the FaceID issue. If you are able to access the pre-login page, tap on "FAQ", scroll down and tap on "Contact Us" and tap on "Send trouble logs". Do include "App Store Review: jam9999" within the email title for our team to easily identify your email together with these details: Your Mobile#: Device Model: OS Version: App Version: Brief description & screenshot: Steps performed until you encountered the issue: Date & Time issue happened: UOB TMRW TeamIt’s a pain
I am traveling and I have to turn on my phone so that I can receive the otp via sms everytime i want to login. The roaming costs incurred is quite a bit. This is so not necessary.tdjohan
Developer Response
Dear tdjohan, Thanks for taking the time to share your feedback with us. You may register for digital token access in the UOB TMRW app. Digital token is a digital security token embedded in your mobile device that replaces SMS-OTPs and physical tokens. Please note that digital token requires internet connection to work since you're travelling. The digital token PIN is needed when adding a payee, updating mobile number or making transactions above the pre-defined limit. Please visit uob.com.sg/digtokenguide for the step-by-step guide on the digital token setup. Do let us know if you need any further assistance. Contact us at helpme@uobgroup.com with a description of the problem. Please include "App Store Review: tdjohan" within the email title for our team to easily identify your email to this review. UOB TMRW TeamGreat refresh
Very nice to see the refreshed UOb app. The look and feel is fantastic and the user experience still easy as ever. Well done.mars express
Developer Response
Dear mars express, Your review made our day! Thanks for taking the time to leave us with your kind words. We work hard to meet expectations like yours, and we will continue to work hard to make banking simple, easy and personal for you. UOB TMRW Team1 month+ of no mighty secure
I reported a technical problem with my app over a month ago. UOB are very slow responding and still have not worked out the problem. This whole time, I have been unable to use PayNow and the app forgets all my preferences every time. The call center is hopeless because I get passed from one person to another but nobody ever offers a solution - the departments are too siloed. I was told the issue would be fixed today and it has not been fixed…Show lessE1W1E1N
Developer Response
Dear E1W1E1N, Our app did not work as well as it should and we are sorry it’s been frustrating! We would like to check the trouble shooting logs from your app to investigate on this issue. Please check if you are able to access the pre-login page, click on "Support", scroll down and click on "Contact Us" and select "Send trouble logs". Do include your App Store nickname "E1W1E1N" in the email title for us to identify your logs. In addition, please contact us at helpme@uobgroup.com with the following details. Do include "App Store Review: E1W1E1N" within the email title for our team to easily identify your email: Device Model: OS Version: Mighty App Version: Brief description of the issue: Steps performed until you encountered the issue: Date and Time issue happened: Update: We have received your trouble logs. Our team will investigate the logs and get back to you on a solution. UOB Mobile and Digital TeamMindfulness
Even with the best will in the world it is still not easy to focus on my own plans and needs.. which is then making me less inclined to interact or socialise which is the key thing I am craving..ddisHP
Developer Response
Dear ddisallin, Your review made our day! Thanks for taking the time to leave us with your 5-star review. We work hard to meet expectations like yours, and we will continue to work hard to bring you a delightful banking experience. UOB Mobile and Digital Team
