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About Deskpro

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • June 3, 2016
  • December 3, 2024
  • 9.0+
  • 4+
  • 18.8MB
  • iPhone, iPad, iPod
  • Arabic
    Danish
    Dutch
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Features

Developer of Deskpro

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This is the all-new mobile companion app for Deskpro, the helpdesk software for 21st century organizations. As a Deskpro agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing Deskpro helpdesk running the latest Deskpro version for this app to work. * Create new tickets, users and organizations. * Filter, sort, assign and update tickets. * Swipe left in the ticket list for quick ticket actions. * Customize the ticket view: choose to show custom fields or labels. * Apply mass actions * Reply quickly using your snippets and macros. * Attach files from local storage, iCloud Drive, or Dropbox. * Supports iOS notifications. * Includes advanced features like problems & incidents.
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What's New in Deskpro

2.4

March 2, 2018

This app has been updated by Apple to display the Apple Watch app icon. - Fixed the crash when replying to a ticket from an iPad. - Ticket ordering choice is now remembered across app launches.

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Reviews of Deskpro

Pointless

App doesn’t allow you to see open tickets, which is the only thing it NEEDS to do. Why have a ticketing system when the technicians have to see tickets and reply to them with an email account. Waste of money.

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Deskpro FAQ

Can Deskpro support iPad devices?

Yes, Deskpro can support iPad devices.

Who is the developer of the Deskpro app?

Deskpro Ltd launched the Deskpro app.

What is the minimum iOS version for the Deskpro app?

The Deskpro app requires iOS 9.0 or later.

What user rating does Deskpro have?

Unfortunately, Deskpro has not been well received by users, as evidenced by its low rating of 2 out of 5.

What is the category of the Deskpro app?

Deskpro Relates To The Business App Genre.

Which version of Deskpro is the latest one?

2.4 is the newest version of Deskpro.

When did the new Deskpro update come out?

Deskpro updated its app on December 3, 2024.

When did Deskpro come out?

The release date of the app was February 5, 2023.

What is the recommended age for the Deskpro app?

This app is rated for ages 4 and up, and contains only family-friendly content.

What languages are available on Deskpro?

The following list of languages is supported by the Deskpro app: Arabic, Danish, Dutch and 18 more.

Is Deskpro included in the roster of games on Apple Arcade?

No, Deskpro is not on Apple Arcade.

Does Deskpro support in-app purchases?

No, Deskpro does not support in-app purchases.

Does Deskpro provide support for Apple Vision Pro?

No, Deskpro does not provide support for Apple Vision Pro.

Are there commercial ads in Deskpro?

No, there are no commercial ads in Deskpro.