Leave a Review GalaPro
Family Able to Enjoy Lion King
I found out about this app and encouraged my deaf husband to try it. We were hopeful but also know how captioning devices usually don’t work well and would enjoy the performance no matter what. Thankfully this app worked. I can hear, so I would glance over to see if the captions matched with the actors and it was spot on on the timing; my husband was able to laugh along with the rest of the audience as jokes were told instead of seconds later. Surprisingly it also captioned background noises: “thunder” “ominous noise” “laughter”.
It was so wonderful to be able to enjoy a performance as a family for the first time ever. Thanks!Show lessCbasta
Lion King Charlotte NC
Used the app to enjoy The Lion King in Charlotte with my kids and wife. We wanted to take advantage of last minute tickets so scheduling an ASL interpreter. I was able to adjust color of font, size of font, and brightness with no issue. My wife can hear and she said the closed caption was right on time with the actors and it was correct for each character. She said a couple of times when characters improved it wouldn’t match the words, but I was impressed it actually offers closed captions for the singing parts as well as background noises like “thunder clapping” ….ominous sound”…. A+ app. Thanks for providing so I could enjoy with my family.Show lessEasy and short
Didn’t work
Dissapointed, went to see Hamilton and the app froze. Couldn’t use it!Sus1970
Helpful!
Tried this app the first time today. Really helpful when they are talking fast or involving accents.vivienne(^_^)
My experience was fantastic
I rarely write reviews but I read a lot of them and after reading some of the negative experiences in here, I felt compelled to share my first experience with this app.
I Just came from watching Hamilton in NYC, where this app was used for Captions. Nearly all of the show it was right on with the dialogue and that was better than I expected given the rapid fire delivery in this play. Setup was easy enough following the Instructions.
I couldn’t see the text well enough at the default brightness, but in the settings you can fix that and also change the font size.
Having the captions on my phone on my leg -without bothering anyone nearby - was a game changer for me during many of the parts of this play. Thank you developers and the Hamilton production for making this available!Show lessJcirc11
If you’re looking into accessibility for your theatre, do not use this app.
extremely hit or miss if the captions are actually timed correctly. I’d forgive some lag on captions but they pause for up to a minute sometimes and then would completely skip captions. Some captions are attributed to incorrect characters. I can still hear but for someone who would need this to understand the show this would be atrocious.Show lessairhalsey
So helpful!!
When I saw this in the programme I couldn’t believe it - I have trouble with auditory processing and this is an absolute game changer. Love it!!! Thank you for making theatre more accessible!lgitt
Unreliable. Pretty bad experience
Not good for hard of hearing who want to follow the show! Too slow, too fast, intermittent, didn't work, did work, etc.MLK3rd
Two tries, two venues, two failures
I am hearing impaired and was pleased to find out, a few weeks ago, that closed captioning was available for To Kill a Mockingbird in Orlando, through GalaPro. Unfortunately, it was a lesson in frustration. Setting it up and logging into the Wi-Fi was easy enough, but the captioning raced ahead or lagged behind or froze and skipped ahead and then the signal dropped. After reconnecting and having successful captioning for a few minutes it threw an error message that said the password was incorrect. I reconnected again and restarted the app, which remained out of synch with actual dialog for a few minutes and it disconnected again. At that point my (brand new) iPhone went back in my purse and I attempted as much lip reading as possible (not much).
Today my husband and I attended a different stage show at a different venue and during intermission I found out that captioning was available. After setting up my phone and logging in to the Wi-Fi, the app showed “intermission”. As the second act started, the screen changed to “End of Act 1” and then displayed the final line of the chorus that was sung at the end of that act. No Act 2 dialog ever appeared. I restarted the app and reconnected to the GalaPro Wi-Fi but that same last line of the prior act was all that appeared. Again, the phone went back in my purse. Maybe the third time will be the charm? Somehow, I doubt it.Show lessFlying since 1986
Helpful
I love this idea, but I feel like a few features could be added. I have an auditory processing disorder, meaning sometimes I hear something but don’t quite know what was said. I would love it if they could add a feature that makes it lag behind a few seconds! Also sometimes the subtitles were a bit too early and I would read it like 5-10 seconds before it was said. I love the idea and thank you to the developers for making theatre a little bit more accessible for people like me!Show lessPeevedGirl
