GalaPro User Reviews

GalaPro
GalaPro
The Shubert Organization, Inc.

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  • Cumbersome and restrictive

    Airplane mode required
    Registration required
    WiFi binding required

    All so hearing impaired and other people may be accommodated.

    Sad. Wrong. Pathetic.

    Airplane mode restrictions aren’t required. Registration isn’t required - I’m already in the theatre.
    WiFi binding is unnecessary, particularly with a password requirement. Use a code in the theatre or geolocation while running if necessary.

    Many silence their phones without wanting to lose life safety functions. And they don’t deserve a complicated process to understand the show.

    Worst of all, once the app is configured and running it often falls out of sync with the performance, drifting up to 25 seconds before or after the dialog. Suddenly it will return to sync, but the drift, along with completely missed lines, makes it even more frustrating.

    I realize that this may seem like complaining and over-criticism, but when it is easier to follow along with a PDF copy of the script there isn’t much value. Sync, completeness and ease of use are the only things the app needs to do.
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