Leave a Review BFSFCU
Review
Excellent customer service; quick response.
However, it is grossly inconvenient to lack weekend access to unlock online and app accounts, reset passwords and transfer between accounts. What an horrific experience especially when I have draft protection and I’m told that I have zero money in my account!Show lessDeveloper Response
Thank you for the great compliment to our reps! It is possible to unlock online access through our call center on the weekends, but please send us a secure message through your Digital Banking so we may look into this for you.You Nail It!
I used to think that AMEX and Centurion Bank had the best APP among the APPs of financial institutions I use. I also use JP Morgan Chase APP.
Now I am certain that the BFSFCU APP is much better than all those that I mentioned and the ones I didn’t.
It is very easy to use and it is very intuitive.
As I say in the title, you nail it ! ! !Show lessDeveloper Response
This is such a wonderful review! Thank you so much for taking the time to tell us such nice things about our app :)Mobile deposit
Back of check camera app is nearly impossible to focus. Front of check picture is smooth.Developer Response
We're sorry to hear about this technical issue! Please send us a secure message within digital banking if we can assist you.