Really frustrating…
I’ve had this app for years and it’s fine if all you want to do is check balances. But I’ve got a serious problem with the Check Deposit feature, of the 15 or more checks I’ve tried to deposit, it has accepted 2!
UNABLE TO READ CHECK NUMBER, PLEASE TRY AGAIN it says; ten or more times in a row. These are standard checks, nothing unusual or unreadable about them. And since they are required to be endorsed with “DESPOSIT ONLY at HLEFCU” I’m unable to deposit in another account. I’m then forced to send through the mail since the two branches are only open when I’m working across town. Really frustrating! This would be a pretty useful feature to me if it worked.
UNABLE TO READ CHECK NUMBER, PLEASE TRY AGAIN it says; ten or more times in a row. These are standard checks, nothing unusual or unreadable about them. And since they are required to be endorsed with “DESPOSIT ONLY at HLEFCU” I’m unable to deposit in another account. I’m then forced to send through the mail since the two branches are only open when I’m working across town. Really frustrating! This would be a pretty useful feature to me if it worked.
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