Conveniently access and manage your finances anytime and any day with the FHB Mobile app. The app gives you access to your accounts to check balances, make deposits, transfer money, pay people, pay bills, etc. Download the app on your iPhone or iPad to enroll in mobile banking and benefit from the latest features available.
FEATURES
• Accounts - Information including balances, transactions, and images of cleared checks
• eStatements* – View eStatements on the Account Details page
• Transfers** - Transfer between your own accounts at FHB or your accounts at other banks
• Bill Pay*** - Easily manage and pay all of your bills from one place, and set up AutoPay to automatically pay recurring bills.
• Zelle® - Send money to people you know and trust with a U.S. bank account
• Mobile Deposit**** - Deposit a check by taking a picture of it and submitting it through the app
• Find Locations - Find the nearest Branch or ATM location
• Touch ID® or Face ID® - Login with fingerprint or facial recognition
SUPPORT
For assistance using FHB Mobile, visit www.fhb.com/mobile or contact customer service at 1-808-643-4343 (1-888-643-4343 from Guam, CNMI and the continental U.S.)
SECURITY
• Your personal information is protected by advanced 128-bit SSL (Secure Socket Layer) encryption to help protect against unauthorized access
• No personal information or account data is stored on your device in case it’s lost or stolen
* Learn more on how to enable eStatements at https://www.fhb.com/en/online-mobile-banking/online-banking/estatements#enable
** You must be 18 years or older to use External Transfer services. See FHB Online Terms and Conditions at fhb.com/onlineterms for additional information and limitations..
*** Requires Bill Pay enrollment, additional charges may apply. See FHB Online Terms and Conditions at fhb.com/onlineterms for additional information and limitations..
**** Must have a mobile device with internet access and an auto-focus, rear facing camera for mobile check deposit.
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Summary of user reviews
Positive highlights
💳
This app hasConvenient mobile banking features
🔒
This app hasSecure with Face ID/Touch ID login
📊
This app hasHelpful account overview and transaction history
🏦
This app hasLoyal customer satisfaction with the bank
📸
This app hasEasy mobile check deposit
Negative highlights
🔍
This app hasInconsistent login and authentication issues
🕰️
This app hasSlow transaction updates and balance syncing
🐞
This app hasBuggy and unreliable app performance
🤖
This app hasLack of advanced features compared to other banking apps
🤷♀️
This app hasConfusing cookie/tracking settings requirements
What's New in First Hawaiian Bank Mobile
25.6.2
October 29, 2024
You can now conveniently open personal Checking, Savings, and CD accounts through the mobile app! Minor bug fixes are also included in this update.
So the app for First Hawaiian works fine, but using the Zelle option within the app presents some issues. It seems the alignment is very off, making it really hard to click on the buttons when trying to progress through payments or transactions. Please have this adjusted or fixed soon, as it makes for a very poor experience.