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New update causes app to no longer work
Used to live by this app and loved it before they added the Facebook feature. Now the app won’t load. Have tried deleting the app and redownloading the app and just about any other solution you could think of but the app only shows the loading page. Super disappointed in how the app changed and no longer worksShow lessisabelle gurera
Shiny and useless v3
This app used to be my favourite. It was useful and helpful for me to get personal satisfaction of finding the right times to get more people to like my posts. As I’m not making any earnings from Instagram, I’m not paying for something which used to be free. Although I like the new interface, the new update brings bitter disappointment 😔Show lessr1seUp
New version doesn’t work
I was happy to support this company when they pivoted to a paid version, but unfortunately their new product simply doesn’t work. It’s not even that it’s not good, you simply can’t even use it. I paid for a month subscription and in this month I’ve only been able to log in three times. I obviously have cancelled my subscription for next month. Would sadly not recommend anymore. Once a free helpful app, now a broken paid app.Show lessactor1985aab
Developer Response
Hi there! Thanks for sharing your feedback -- we're so sorry about the recent snags in the new update, but our team has been working hard and has since pushed out an update! If you haven't already, please try closing and reopening the app to see if it helped! As always, you can reach out to our customer success team at help@tailwindapp.com and they're always happy to chat! Thanks again for writing in!App Not Loading
After thoroughly enjoying this app for less than a week, it now isn’t loading. It directs me to FB, fine. But once I login, it redirects me back to login. Feel like I’m going in circles without ever getting into the app. Idk if it’s a glitch, but seems from other reviews, this is happening to most people. Really such a shame for an app that charges monthly...Show lessAppManiac71389
Can’t even use it
I’m so disappointed. I paid for the upgrade so I can actually see some info, and every single time I open the app I need to connect it to my Facebook. It’s so frustrating and there are lots of buttons to push to do so. Then after all that effort; the app doesn’t work and makes me login Facebook all over again and do this process once more. I keep trying to find a way to complain or talk to someone but can’t. Id like a refund please and cancel any future subscriptions. ThanksShow lessMaya54331
Developer Response
Hi Maya, Thanks so much for taking the time to provide your feedback! We're very sorry about the hassles. We've since pushed a fix that should resolve this. If you haven't already, please try closing and reopening the app and see if it helps! If you continue to run into any snags, have any questions, or would like to provide some feedback, you can always get in touch with our customer success team at wtp@tailwindapp.com. There is also a shortcut for this inside the app under the Settings menu called "Feedback." Thanks again! :)App doesn’t load. Regret purchase.
This app doesn’t load and there isn’t away to get app support. The link doesn’t even take you to a website. When I payed everything stopped working.
Honestly save your money and just look at your analytics yourself.Boohoo boo boo
New update is awful
Never saves my information, not at straightforward as the last app, doesn’t seem to actually have any useful information like the last app!! Change it back!! This sucks!ch1028_ch
Won’t work
It updated and signed me out. Made me reconnect everything and kept crashing every-time I said no push notifications. Finally when I let gave in and said yes to push notifications it went to the next step... it collected all my information and still won’t load and work. I feel like they just used me to collect my information.Show lessbugvjn
Don’t fix what isn’t broken!
Having paid for the previous App and was really happy with it, this latest update is rubbish! Nothing really works as it should.
Weekly insight (doesn’t work)
Last post (doesn’t work) in fact it’s look at a post from about six posts back and registers no likes or comment which bizarrely was my best post in years.
Yes it looks prettier than the last version, but if it doesn’t give you the data you need, what’s the point!Show lesspauldalephotography
Don’t recommend
This app use to work fine. I was interested in the upgrade until I used it. I manage several accounts and am interested in data for all of them, but I have yet yo successfully login and use the app after several tries. I hate having to login through Facebook and Instagram every time and it doesn’t even work right. What a pain. I purchased the pro thinking that may help. Nope. I tried to contact the developer for help, but there’s no support. The support button only leads to the Tailwind app which also has no link for support. I was trying to avoid leaving a bad review, but I’d like a refund for my purchase and this seems to be the only way to contact anyone. Sorry guys. I’m sure it isn’t easy dealing with all the api restrictions from Facebook, but this is app is not helpful.Show lessDena Napoli
Developer Response
Hi there, Dena! Thanks so much for taking the time to share your feedback. We're so sorry to hear you've had some troubles with the latest update. Regarding the Facebook issue, our team has recently pushed out a fix that should resolve it! To get in contact with our customer success team, you can always email wtp@tailwindapp.com or reach out using the Feedback button under the Settings menu inside the app. They'd be more than happy to answer any questions or address any issues you're facing. We'd love to help out in any way we can, and I'm hoping our team can get everything resolved for you! :)
