Broken search
The search features is broken. The inventory type filter is messed up. It was previously working. No way to send feedback through the app.
There is no middle finger big enough
These coital-headed parasites made two seperate unauthorised charges to two seperate bank accounts of mine.
My interactions with the "service" have been exclusively through the App Store. That didn't matter though because they retained my banking information from a previous purchase made using their scam domain hosting services.
They bypassed Apple Pay (because it would have meant they had to articulate what I had been charged for) and without my consent, any form of notification, or an explanation of the service rendered, they directly debited my accounts.
Transparency and customer consent are crucial for any transaction but this company doesn't care. They also continued billing me long after I my domain service had expired and I had requested it's cancellation.
My interactions with the "service" have been exclusively through the App Store. That didn't matter though because they retained my banking information from a previous purchase made using their scam domain hosting services.
They bypassed Apple Pay (because it would have meant they had to articulate what I had been charged for) and without my consent, any form of notification, or an explanation of the service rendered, they directly debited my accounts.
Transparency and customer consent are crucial for any transaction but this company doesn't care. They also continued billing me long after I my domain service had expired and I had requested it's cancellation.
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Simple features missing
The ability to sort and filter isn’t consistent across different areas of the app, such as the radar vs search area. Maybe that’s due to mixed listing types in the latter, but it almost negates that one’s usefulness.
feeling like a waste of money
about 2 1/2 years ago I decided reselling domains with a professional storefront was a game changer (still do).
I remember making my first real dollars after selling a domain I had purchased through this app.
fast forward I decided to renew my account & I’ve begun re-reselling domains but haven’t been able to bid on/buy ANYTHING!!
the developers definitely set it & forgot it with this app…
I remember making my first real dollars after selling a domain I had purchased through this app.
fast forward I decided to renew my account & I’ve begun re-reselling domains but haven’t been able to bid on/buy ANYTHING!!
the developers definitely set it & forgot it with this app…
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Response from developer
Hi Jo, Thanks for using the GoDaddy Investor App and providing feedback. Please contact GoDaddy Support using the link below and provide more information about the issues you are having bidding/purchasing domains so that we can investigate the issue. https://www.godaddy.com/help/contact-us Best regards, GoDaddy Investor App Team
Less functional than the auctions website which is sad
There are far fewer search and sort options available in the app than there are on the website. End up having to search the website to get meaningful results. App is pointless.
Response from developer
Hi @damG, Thanks for providing feedback. We have taken note of it and released version 5.1 of the GoDaddy Investor App which adds lots of new filter and sort options to the app. More search options are coming in a future release. Please update the app to Version 5.1. Best regards, - GoDaddy Investor App Team
Constantly signs out - unusable
Constantly saying “signed out due to inactivity” what a joke - can’t use it
App glitched; charged twice for domain
I was kicked out of the app while paying for domains, so I went through to pay for the domains again. The end result was that I was charged twice.
When I reached out to be refunded for the duplicate charge, customer support said could return it as store credit. When I pressed further, they said that I couldn't receive a refund for the domain renewals and that I would get 2 years. That's a ridiculous SOP and shows that GoDaddy cares about quick money over having long term customers.
When I reached out to be refunded for the duplicate charge, customer support said could return it as store credit. When I pressed further, they said that I couldn't receive a refund for the domain renewals and that I would get 2 years. That's a ridiculous SOP and shows that GoDaddy cares about quick money over having long term customers.
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Buggy
I wonder how can a multimillion dollar company have such a buggy app? Godaddy you need to retire these developers and hire some good ones. Every update has issues, one thing works the other thing doesn’t.
Totally unreliable. Always stuck circle trying to login
When it works it's nice but it usually kicks me out for my security and then when i try to log back in it does faceid and just gets stuck in the circle loading cursor forever. Totally annoying I usually end up logging in from web.
Unreliable, but great idea in general
It worked better a few weeks ago, but even then you could not rely on it.
Do not trust this app as your only way to bid. It crashes without warning, often, including just as an auction you’ve bid on ends, so you have to reload it to see how your bid did.
The ‘watching’ feature sometimes doesn’t take, so you’ll think you’ve watched some names, but the app never recorded your choices.
Often the app thinks you’re not watching any names at all. Reload it and hope for the best.
I have it on an ipad and an iphone, and neither can be trusted. They’re great for general convenience, but when you’re doing something important, use a laptop/desktop or the actual godaddy site to be safe.
Do not trust this app as your only way to bid. It crashes without warning, often, including just as an auction you’ve bid on ends, so you have to reload it to see how your bid did.
The ‘watching’ feature sometimes doesn’t take, so you’ll think you’ve watched some names, but the app never recorded your choices.
Often the app thinks you’re not watching any names at all. Reload it and hope for the best.
I have it on an ipad and an iphone, and neither can be trusted. They’re great for general convenience, but when you’re doing something important, use a laptop/desktop or the actual godaddy site to be safe.
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