SafeNet MobilePASS+ User Reviews

SafeNet MobilePASS+
SafeNet MobilePASS+
Thales DIS (Singapore) Pte Ltd

Reviews Summary

Top reviews

Reliable app

Properly secures my account.

Good but doesn’t let you approve on watch

Why isn’t there an approval option on the Apple Watch?

Pointless

Really clumsy and annoying

Bad interface

The authentication number comes up fine, the problem is the persistence of the number. I understand that the number refreshes every minute for security purposes. That’s fine. The problem is that the timer indicating when it will refresh is very small. The six digits are too much to memorize for me so during the time I memorize the first three digits and type them into the computer, the six digits sometimes cycle to the next one. Then I have to start over. Frustrating. It would be nice if the older set of six digits would still be displayed for another ten seconds while the new one comes up in the minute. The older number could be smaller to give a hint that it is nearly outdated
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Can’t switch between multiple tokens on watch app

I can add two, but only the latest one added is available, and can’t switch between them in any way.

Horrible

Never works - must reenter passcodes over and over to reach your computer
Do not use

No Face ID

No Face ID support

Still incompatible with iOS 17

Months after iOS 17 release, Mobile Pass Plus is still incompatible with iOS 17 preventing myself and many other users from upgrading to it. I made the upgrade mistake early on and it was a pain having to downgrade back to iOS 16 and reauthenticate all of my data. There has been no communication by the developer to resolve this issue. I would really love to upgrade to iOS 17 but I still need to use this app for vpn access for work.
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Confused

What do I do now?

Always get an incorrect pw message

I’ve been trying to log on for 30m and always get a wrong pw message.

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