This app is cool, I just got it after they dropped the fallout wallpapers bc I’ve always wanted a working Pipboy one. Only to find out that it’s a premium watch face, and if you cancel your subscription - once the subscription is up, you lose access to the watch face?
Come on. I get that y’all have to make money, but allow people to buy watch faces individually and let them keep them regardless of if they have premium or not. $40 A YEAR for a watch face is ridiculous. No one has that kind of money, especially these days. $40 for the watch face itself to actually keep? Okay you got me. Seriously. Please make this an option. You’ll probably get WAY more money this way.
I was so excited to get this app on my phone and be able to see my steps on my watch face. I downloaded the first watch face and was very pleased with it. The next morning I noticed that the date had not changed, and the steps were from the previous day.
I removed the watch face, then reinstalled it. Same thing happened again. Then I thought to delete the app from my phone and reinstall it. This time it actually worked for two days. I saw a note from the designer saying to email him if there were any problems, which I did. He replied to my email about four days later saying that I had to contact Facer to resolve the problem and sent me a link. By this time, I had tried a few other faces from different designers. On several the information would not even sync at all. So the watch face would appear on my watch, with no information at all.
It has been over 48 hours since I submitted the form to Facer for a resolution. I have received no reply other than the automatic response that my message was received. I have contacted Apple to request a refund of the subscription I have paid.
Developer Response
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced and would appreciate more information regarding the issue you mentioned. Please send us any relevant details or screenshots to support@facer.io (mail to: support@facer.io). Best regards, The Facer Team.I feel like this app has a lot to offer but because it’s so buggy, it needs a lot of work. First off, trying to search through the explore page does not give me what I’m looking for. If I type in a search, I get nothing relative to what I’m searching for. Second, while searching, the pages tend to go blank. In order to find anything close to what I’m looking for, I have to click on a face that I’ve favorited and hope it has a tag I can click to find more of what I want. I’m not able to click on users I follow to see what faces have been added recently. I can’t imagine paying $60 for this. Right now, I wouldn’t even pay $6. There’s too much work that needs to be done and not one issue has been resolved.
Developer Response
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced and would appreciate more information regarding the issue you mentioned. Please send us any relevant details or screenshots to support@facer.io (mail to:support@facer.io). Best regards, The Facer Team.I had this app previously with my Galaxy 4 and it worked amazingly well. Now with my series 3 Apple Watch, it forces me to have to download a completely SEPARATE app to get the faces to look as they are on here.
I still have my premium access (shockingly enough) but that apparently doesn’t mean a THING anymore. This is beyond ridiculous and far more complicated than I recall it being. I doubt I will be changing my review any time soon until this (what has to be) glitch is resolved.
I am highly disappointed and dissatisfied with this as I loved what this app once offered. Now it’s a complete waste to me.
Developer Response
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced and would appreciate more information regarding the issue you mentioned. Please send us any relevant details or screenshots to support@facer.io (mail to:support@facer.io). Best regards, The Facer Team.I feel like this app has a lot to offer but because it’s so buggy, it needs a lot of work. First off, trying to search through the explore page does not give me what I’m looking for. If I type in a search, I get nothing relative to what I’m searching for. Second, while searching, the pages tend to go blank. In order to find anything close to what I’m looking for, I have to click on a face that I’ve favorited and hope it has a tag I can click to find more of what I want. I’m not able to click on users I follow to see what faces have been added recently. To charge $60 a year for an app that barely works is absurd to me so I will stay in the free tier. There’s too much work that needs to be done
Developer Response
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced and would appreciate more information regarding the issue you mentioned. Please send us any relevant details or screenshots to support@facer.io (mail to:support@facer.io). Best regards, The Facer Team.Tons and tons of faces .. really nice ones , free and paid .. I never paid so those ones might work better .. my review is on free version … but the free ones are not worth it . I just deleted app after having for a year or so . Cause free faces although really really nice visually ,, dont work half the time .. I will look at my watch ,, and the date hasn’t changed in 3 days ,, or my steps will be off ,, the weather will be completely wrong ,, other then the time none of the other instruments work on the faces .. sometimes I would shut watch off turn back on then everything would work for a couple days or so , but like clock work (lol ! the irony) everything would quit working besides time
again ..
Developer Response
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced and would appreciate more information regarding the issue you mentioned. Please send us any relevant details or screenshots to support@facer.io (mail to:support@facer.io). Best regards, The Facer Team.I wanted to expand my options for faces on my apple watch, and settled on this app. Unsurprisingly the “cool” faces were all premium so I signed up for the subscription.
Initially I was happy till I realized something, the info and in the panels doesn't update unless you open the facer app on your phone.
I hadn't noticed this when the displays were tiny, but I finally got a face with the step “counter” prominently filling the middle of the watch, and the number didn't change.
I opened the app and it jumped from 276 (where it had been for hours) to 3000+. And then stayed there till I opened the app again later.
That seems to defeat the point of having the info displayed. If I'm happy with a static number, I could take a screenshot of my activity app summary page and use that as a watch wallpaper .
Having said that, there are some cool designs, and it loaded onto the watch very easily.
But I've cancelled my subscription .
Developer Response
Hi, we appreciate your feedback and apologize for any issue you might have. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshots to support@facer.io. Cheers, The Facer TeamTo be blunt this app masquerades as a watch face app when it’s really just a tool to collect emails addresses to sell to spammer/scammers. I can’t directly call this a scam app because it does provide new watch faces. However, the faces are buggy, take a while to appear and are often non-responsive when you try to interact with them. The reason I want to call this a scam and will call it spam is because within 24 hours of downloading and registering the app I started receiving an average of 45 spam emails a day. I hadn’t received more than three a day in the last three years, until this app was installed on my iPhone. Pretty easy to find a correlation between the two events. This as well as a weird email from Facer I got after I deleted the app are some glaring red flags. The fact that they make you pay to use the app in addition to selling your information to spammers/scammers pushes this into the near criminal company.
Developer Response
Hi, we appreciate your feedback and apologize for any issue you might have. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshots to support@facer.io. Cheers, The Facer TeamI don’t usually type reviews, but I am just infuriated with this company! I downloaded the app a couple of years ago and it was so buggy I just deleted it. Now, I download the app thinking I would get a few free faces to see if the program works better before signing up for premium. Well this company doesn’t even give a free trial! After you put in all your info for them to collect and sell, you can’t get past the first screen without obligating yourself to paying $15! Are you serious? Pay before you try on a product that has known issues? This is a horrible business plan and just pure greed, so forget it. Not today. I’ll just see if I can find the developers on my own. Very disappointing.
Developer Response
Hi, we appreciate your feedback and apologize for any issue you might have. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshots to support@facer.io. Cheers, The Facer TeamI had left a very poor rating days ago as I thought the process of being sent to Apple for an overcharge was questionable. Seems this is the process and Facer has made everything right. Very pleased with this app. Recommend!
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