If the refreshing complications weren’t so buggy. All of the faces I've tried, most only refresh complications like 25% of the time. And it’s not consistent from one to another which complication is problematic, so it gets very frustrating. Have emailed customer service to get a response 1 week later asking my watch type and phone, only to never have a further response for troubleshooting. So poor cust service.
When you scroll down a bit and choose a watch to add, after it takes you all the back to the top.
It’s super Frustrating as you have to scroll down again where you left off. It’s annoying because there are so many choices and you scroll down a lot so when it takes you at the top again you have to start again. It does not save your last spot. Please fix!!!
Also when you have the premium and you download premium face watch and you unsubscribe the complications will not update. It becomes useless unless you sign up again.
Developer Response
Hi, we appreciate your feedback, and we apologize for any issue you might be having. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshot to facer-support@little-labs.com. Cheers, The Facer TeamOkay so I downloaded the app and I was looking at all of the reviews I saw they were mostly ⭐️⭐️⭐️⭐️⭐️ I downloaded. When I go into the app it said “error losing watch faces please check your internet connection and try again.” So I check my internet connection and it was at full. I exited the app tuned my phone off deleted the tab everything even changed my Wi-Fi, and it still said that!!!! If I figure it out I will let y’all know. Thanks for your time.
Reviewsartandchocolate
Now I don’t usually like to pay for things in a app but this was ridiculous. The app only had one free watch face you could customize. And you could only put one thing on the little bubble. And I don’t know about y’all but I think they should give us more to choose from. Because I think it is a little ridiculous to only put one choice and have to buy the rest for like 4 bucks. I know I don’t want to do that. There is a lot of good things about the app too though they offer lots of things other than your watch face. I really think they should give more choice for free watch faces or maybe I missed it but at least tell you before you download it.
I had high hopes for this app because, finding a decent watch face app for apple that is worth the money is impossible! I heard about Facer and gave it it try… When it was cheaper, now it’s just like the other outrageous apps that rip you off!!! I am upset I spent even a dime on this app because all it has done is frustrate and disappoint me!! I have an apple series 7 and have never in the entire time I have had this horrible app been able to actually use any of the few watch faces I wanted! When I download the watch face to my watch, it will display only the time and leave blank boxes with nothing in them but the word Facer inside! And if by some strange miracle I am able to get one to work, it’s one that is crappy and unappealing and the watch face may show up but it never displays the correct time or date EVER! And you cannot do anything to even try to update it or change it! Sometimes it’s in a different language altogether!! If I could give this app a negative number I would! Even one star is not deserving, I have ripped off too much money for this horrible rip off app!!! So do yourself a huge favor and get anything but this app!! You will have to pay $60 a year to get cheated and scammed out of your money.. I have tried to contact someone to get some help many many times! And I have not had a single response!
Developer Response
Hi, we appreciate your feedback, and we apologize for any issue you might be having. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshot to facer-support@little-labs.com. Cheers, The Facer TeamAt first I couldn’t get Facer to work correctly with my phone. So I gave up for 6 months. That was until they charged me for my yearly premium plan and I attacked the problem again. Finally got it working and I love it.
While I enjoy the large selection of Watch faces and the build your own feature, after scrolling through hundreds of watch faces and clicking into one to add to my watch, the app does not pick back up where you left off when you click the back arrow. It makes you scroll through the entire list again and you have to find where you left off.
Filters are not the best and there is a lack of tagging to allow for better searching functionality. As others have stated, once you scroll a bit, the page goes blank and you have to wait several seconds or scroll up and down to get more watch faces to load.
I also think the pricing is way too high and the free watch faces are mostly meh.
I’m on a brand new series 7 Apple Watch and some of the animated watch faces run the animation once and then stop instead of looping.
Developer Response
Hi, we appreciate your feedback, and we apologize for any issue you might be having. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshot to facer-support@little-labs.com. Cheers, The Facer TeamI found some pretty decent watch faces on here I would save them to my watch and maybe 2 out of the 10 or so worked fine. What’s with the 3 day trial a week would be a lot better that way people would have time to look around then after finding out if I want it for a year you gotta pay $60, I would understand paying that amount if any of them would even work I think I was to generous with two stars I got rid of the app and asked apple for a refund fix this up and people would want it but bye
Developer Response
Hi, we appreciate your feedback, and we apologize for any issue you might be having. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshot to facer-support@little-labs.com. Cheers, The Facer TeamTL:DR Even the vanilla Apple Watch app is a better choice, this app is scum.
I can’t believe this app is being promoted on the App Store. First of all its so called “create your own” feature is 5$ to gain access and it’s just a remapped version of the standard Apple Watch app. What a ripoff. Secondly the majority of watch faces you can access, without the premium account, are broken and don’t function. As for the premium account, it’s whatever; if you want to subscribe to the service it’s your choice. I don’t believe this app or it’s services are worthy, a paid for third party app that can’t function at a basic level is hilarious. Even when those basic functions are remapped Apple API.
For the past two weeks the app’s gone crazy: half the time complications do not work or update, the show a lock over each, asking me to subscribe to Premium, which I am already subscribed. The phone app logs me out constantly. When that happens, the faces stop working on the phone. I restore 3-4 times a day; sometimes even that isn’t doable: I get 403 Forbidden on the phone app, and nothing else. It’s like a toddler took over app development and messed up everything. Wish I could attach pics and screenshots. You can’t believe how bad it got… hope someone is paying attention. I did notify customer support. Nice people, but unsure if and when there will be any fixes.
Developer Response
Hi, we appreciate your feedback, and we apologize for any issue you might be having. We’d like to know the details of the problem you mentioned. Kindly send the details or screenshot to facer-support@little-labs.com. Cheers, The Facer Team
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