Poorly designed app
The app is extremely limited in functionality, especially for someone transitioning from Xfinity. It’s frustratingly slow, doesn’t save custom device names, and lacks essential features like blocking or pausing devices, creating profiles, or setting custom rules (e.g., no service during certain days or hours). Parental controls are virtually non-existent.
While the affordability and better customer service are positives, the lack of basic app features makes the experience disappointing. If not for those two factors, I would have switched back to Xfinity.
While the affordability and better customer service are positives, the lack of basic app features makes the experience disappointing. If not for those two factors, I would have switched back to Xfinity.
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