User Reviews: Contacts

Top reviews

  • Gripes

    The primary reason we all carry smart phones is to make phone calls. And we all store our phone numbers in a marginal address book.

    I wish I had the ability to create my own template for address book entries. For example I would make Title a default field in my personal template. I shouldn’t have to add the Job Title field every time I want to add someone to my address book. Similarly, someone who never uses this field shouldn’t have to include it in their default template.

    I also wish I had the ability to arrange the order of telephone numbers and email addresses. This was an option many IOS versions ago. I miss it.

    Also, if I look up a contact while I am on a telephone call. I shouldn’t have to re-look up that contact after I hang up. It should still be displayed when I go to my address book.
  • Contacts in IOS 17.1 is AWFUL

    I just upgraded to IOS 17.1. The NEW Contacts feature is terrible. I don’t put that many pictures in my contacts, but I tried to do it today.
    When you tap on the contact name, you wind up with a HUGE section at the top that has the contact name , a place for a HUGE poster, and a line of icons for if you want to message, call, etc. Again, this is half the screen. You have to scroll down, and scroll, and scroll to get to the rest of the info. Very annoying. If you stupidly decide to do a “poster” then you can select from a photo which of course needs cropping and never really fits right in the circle allowed. You can do letters in Colors with your choice of font. Wow! I’m underwhelmed. It too had to fit in the circle. Good luck. You can select from about 15 or so emojis, or you can draw your own comedic pic of some person, by going through a zillion choices to create the image. And if you don’t like any of it, I found no way to get back to the original screen that is blank but still takes up nearly half the page. . I had to take pictures of the entire contact info page, delete that contact , and then put it in new. IOW Apple did it again. They did a big change to a feature that really worked great as it was. Waste of time. It’s ugly and cumbersome now. I want the previous address book back. It was simple and worked just fine.
  • No Contacts Horrible

    I use pictures on every contact. With old contacts a large picture came up and when receiving a call. Now all that is gone and I get gray. They want me to make “posters” for all my contacts. That’s ridiculous.

    Make so we can also use the old way and offer new way for the little children. This is a work phone and I don’t want cute little drawings or whatever.

    Please fix. I hate the way the new phone calls look as well. Bad changes. Offer choice for once in your life. It worked for 10 plus years. Nobody asked for this. I appreciate it. Thanks.
  • App is broken

    I have lived with the app occasionally dropping cards but for the past month, it has started to do weird things. Contacts are doubled, tripled and even quadrupled. A 3rd party app was needed to eliminate duplicates (because the app couldn’t find all the duplicates) but they kept coming back.

    A senior adviser at Apple support concluded the app wasn’t working properly on the ICloud. They thought they had fixed it. Now cards are not duplicated but the iCloud only syncs properly to the iPhone. Changes made on the Mac are discarded when the app syncs with iCloud. In addition, cards I have had since the early days of the iPhone have started disappearing: a brother is an example.

    The case had to be reopened. The new senior adviser didn’t fully acquaint herself with the prior case and seems very discouraged. I reinstalled the MacOS. No improvement.

    I would rather not abandon the app. I will continue talking with Apple Support. It’s not like the old days where all it took was one phone call to get a problem resolved.

    Now my wife has seen contacts return who were deleted years ago when they died.
  • Contacts Broken

    Every time I try to change the category of phone number from phone (default) to main or any other category and address from home (default) to main or any other catergory and click DONE, within seconds it changes back to the default! An app that automatically comes with iOS no matter what the version should absolutely not be broken. It’s called Quality Check and Software Testing! Get it together Apple!!!
  • Change in iOS 16 from Groups to Lists is awful

    Prior to the update, users could select which contact Groups to include as viewable, but now users can either select one Group or All Contacts. This was a giant step backwards because now there is no way to organize contacts for work versus personal, etc. for those with many contacts organized for specific reasons this is a problem. I cannot see why the new change benefits anyone who has less contacts or does not have the same issues. Apple seems to have simply over thought something that worked just fine before.
  • Don’t know what to rate (10 year old)

    Hi the reason I gave this 3 stars is because I’m a kid and my parents put this on my iPad so I don’t know what to rate this. But I believe they put it on for a certain reason so I’m keeping it. And again, idk what to rate because I really don’t know the purpose I went in it and was super confused and since idk what to rate it I give it, 2.5? I do believe it is to save stuff and I literally read EVERY single review. But it confuses me about it for some reason because I really don’t know what to do. And alotta people hate this app so…. well, idk. And people want pronouns but I can’t do anything to help about that. All I can do is say my pronouns are she/her/they/them. I’m going to stop this review right here and have a nice day thx for reading bye! Edit: Hi it’s been about a year since I made this review. I’m 11 now. Oh and thank you for making my review one of the 10 helpful ones! I want people to see it. So like I said I STILL don’t know the purpose. If I could I would fix the problems but I’m not Apple. Anyways, I’m gonna go bye have a nice day everyone!
  • Works OK. Some of the contact data does not stay same

    Ringtones change themselves
    Labels on emails and phone sometimes change themselves without any reason
    The worst part is you can’t export all contacts from the app and save them to Onedrive or anywhere. I always do this as a redundant backup just in case I lose all of my business contacts. Shame there is no export all contacts option
  • Missing contacts after latest backup

    In early January I updated my phone but afterwards noticed 10-20% of my contacts were missing. I tried going to the cloud to restore them but still no luck. A month has passed and still no luck. I have to contact friends of friends to get certain numbers back. A contractor who was here the other day also has the same exact problem. We both have the iPhone 14 pros.
  • A request

    I would like a way to add a photo of a business card when I create a new contact. Front and back of business cards please. When I pull up contact, business is available and shareable with others. Hope to see in an update soon.
    Thank you!

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