Leave a Review Metricool
Can we please upgrade LinkedIn posts
Paid for the ability to post to LinkedIn also, however it attaches the images as an article or link versus the images like FB/IG does. Missed opportunity here we can update! Can we add the option to post as image or post as “Read” (link)? Happy to help troubleshoot!benchpressbetty
Developer Response
Thanks for your feedback! The good news is we're already working on it. We appreciate your patience and support. Feel free to reach out with any more suggestions! 🤍😊I like it!
It’s a really easy interface to use. There are a few features I haven’t yet figured out but overall so far so good. I really like that I can compare my competition too. They keep adding neat features too. I recommend trying it!rrrabbits
Developer Response
Thanks for the feedback! 🤩 We're glad you find the interface easy to use and enjoy the competition comparison feature. We'll continue adding more features to enhance your experience. Thanks for recommending us! 🫶Not working
Uploading a video is impossible and craches 80 percent of the time. What's the issue? Please fix and I'll fix the review thank youStephen Brevig
Developer Response
Thank you for your feedback. We're sorry to hear that you're experiencing issues with uploading videos. Please contact our live chat support, our team is ready to check your case and help you.App poorly functions
I’ve downloaded this app twice and everytime i try to connect to Facebook it freezes and doesn’t let me enter my information. Then I receive a notification that says I’ve been temporarily blocked from the app because i was moving too fast. This app is a joke!VonnieMaCK
Developer Response
We are sorry to hear that you did not have a good experience. Please contact support in our live chat to check your case.What a waste!
Had a page I wanted on the app. Then it wasn’t there. Went back to add it again but nothing. Used support to ask for help and was told I couldn’t add a personal profile - which it wasn’t.
Done wasting my time with this app and do not recommend.G_E_O
Developer Response
We are sorry to hear that you have not been able to connect your Facebook page. Let us have a another look. Could you share your page again to info@metricool.com ? You can also follow this guide : https://help.metricool.com/en/article/i-cant-connect-facebook-1aj4rmr/Instagram posts don’t work
Posting on instagram will work 7% of the time. I need a social media management tool that works on all platforms. I can’t trust MetricoolLyss_loves_osh
Developer Response
We are sorry you had a bad experience, however, for a few days, Meta had a generalized incidence in its API that affected all third-party integrations in the auto-publishing only of videos (posts, reels or stories) for Instagram. Currently the issue is resolved and content is being published normally. If you need any support, please get in touch in our live chat, we'll be glad to help you.REPORTING OK - NEEDS WORK
Look , the intentions are great. Overall needs to work, when I delete a post it doesn’t get updated in the calendar in Metricool, it remains there. When I post something outside of MetriCool , it doesn’t show in the calendar. The upload is just absurd. It literally took me 30 minutes to upload a video the other day. I just tried to upload a video, first it said 100% upload , then it went back to 82% , and stayed there forever. Intentions are good, we got work to do. I believe in the objetive, please get this resolved ASAP , I am a fan of MetriCool and need it’s true potential.Show lessJCModesto2024
Developer Response
In the Metricool calendar you will be able to see only the publications that you schedule within the tool. In your analytics tab you can check the performance of your posts, no matter where they were published from. Once the post is published, if you need to delete the post, you must do so directly on the social platform as we do not have permissions to do so. If you have any problems, please contact our support chat. Of course, we will continue working to improve the tool.It’s fine
I manage all the social media accounts for a small business and while this app is helpful, it’s crazy slow and takes forever to upload videos. If your phone turns off while uploading then you’ll have to start again and it can take awhile. Good if you’re just starting out but I most likely will not be using this long term for planningShow lessjust here to help!!!!
Developer Response
The loading speed depends on several factor. Contact us in the live chat, so we can check your case so we can try to improve it.100mo file MAX
The fact that we can't upload files biggers than 100mo is ridiculous it make the app completely useless don't waste you time on this app guys I give it 1 star max. Can't upload a single minute long videoYoloswag'on
Amazing App
As a business owner, this app is perfect for me especially over laptop, sometimes just a little bit slow on the phoneAjRazguli
Developer Response
Thanks a million for your 5 stars 🤩. We keep working to improve the app performance.
