Metricool User Reviews

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  • Threads app

    You guys should add the threads app to your portfolio too. It really needed

    Developer Response

    Hello Micheal, the Threads API is not yet available, so we cannot provide the connection. Once Meta confirms that the documentation is ready, we will include it in our road map.
  • Invalid

    Tried several different devices to make an account, does not work for any of them. Heard so many good things…too bad it’s crap

    Developer Response

    We're sorry you can't create an account. Contact us in our live chat to check your case and enjoy 100% Metricool app.
  • I can’t use it

    Because I do not have Facebook. Why do I need a Facebook?

    Developer Response

    I guess you want to connect Instagram, it's a Meta requirement to connect it thorough API. Contact us on our live chat if you have any questions, we'll be happy to assist you.
  • DO NOT USE THIS APP

    This app is useful...if it worked! Scheduled my TikToks...didn't post them. Tried scheduling w/ manual posts...didn't work. I might as well use my calendar on my phone because that the only part of this app that works.

    Connected my Instagram...little did I know Instagram terms and guidelines prohibits 3rd party apps so as soon as I did that Instagram will no longer allow me to post or schedule posts. I've disconnected my account from this app and it still won't let me post so now I'm waiting to hear back from Instagram Support.

    Thanks for trying to be helpful but honestly your app literally just made things even harder.
    Show less

    Developer Response

    We would need to review your case to check what is the issue, please contact us on our live chat to assist you, as the app is working properly.
  • Not user friendly

    It’s not user friendly. One, if you manual publish, it doesn’t download the cover photo for instagram, then it’s hard to copy the caption, it should have a button to copy all caption and then you should allow manual publish for all platforms not only instagram and tiktok. I like that it has the inbox on the app and analytics could be improved so you can easily see everything.
    Show less

    Developer Response

    Thanks for your feedback, it help us to keep optimizing the app, we will add the option to download the cover soon. Feel free to share any suggestion in our live chat.
  • Garbage app

    It’s impossibly difficult to connect your social medias, I still can’t connect my Instagram. It says I have to have my Facebook page linked with my Instagram, but when I go to either page it says they’re successfully linked on both apps.

    Developer Response

    The validation of the link between both applications is on the Facebook side, they may require the link on Meta as well. Contact us on our live chat to check it together and help you connect your social networks.
  • Doesn’t work

    This app doesn’t work. It only allowed me to connect Facebook and Instagram, but said the others don’t work on mobile yet or gave me some error message. Whoever designed this doesn’t know how to design error messages to tell you what’s actually up. It feels slimy though.

    Developer Response

    Plese update to the last app version. Let us help you to connect them, please contact us in our live chat.
  • Unable to log in

    Can’t see where to log in from the mobile app. It keeps showing swipe and when I swipe through the 4 stages, no place to enter log in credentials.

    Developer Response

    Please update to the last app version. If you still have any issue, contact us on our live chat to help you
  • Bug

    Randomly logged me out of my Instagram so i can’t schedule posts, not sure if it’s a bug. Says i have to own a Facebook page but i do and isn’t letting me add an instagram professional account. Strange, was working a second ago

    Developer Response

    Hello, when this happens is usually due to a lack of permissions. Let us help you, contact us on our chat to check it togheter live.
  • Used to be good

    Can no longer log into my account just get errors

    Developer Response

    Please contact us to customer care and we can check it together, please.

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