Leave a Review Columbus Dispatch
Absolutely horrible interface and page display
Recently forced to download the new Dispatch e edition app. What a horrible replacement for the previous print edition app. Pitiful user interface. Page turns and pinch/ pull to read a page don’t work. Puts an ad on top of page one when the edition is downloaded even though you are a paid subscriber and covers up the x out to close it.Show lessJcr56a
Developer Response
Hello, Thank you for using our app and providing your feedback. We have resolved the eNewspaper pinch and zoom issue you have identified, and your comments played a part in it. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you.Hometown News
No matter how long or how far you are from your hometown, your heart remains there and a local newspaper brings you close.
Its important to know what family and friends are experiencing and, again, your daily newspaper helps. I appreciate being able to keep up because of The Columbus Dispatch.Barb 98
Worthless and Frustrating
My login that I have had for a while doesn’t register my subscription that I have had for multiple years and the app jumps just when I find a story to read. Based on other reviews I have read I don’t understand why these issues haven’t been fixed! The monthly subscription is a lot of money and I can’t even get my paper delivered around the same time consistently. I get more emails saying my paper may be late when no major story is pending. Get your act together or sell the paper to a company that cares about their customer!!Show lessAnonymous1000001
Not registering my subscription and not allowing me to edit tracking/privacy privileges
The app continually fails to recognize that I have an active subscription despite being logged in. It also does not allow me to edit tracking/privacy settings to anything other than allowing all tracking. I will be uninstalling until these issues are fixed.p....h
Developer Response
Hello, We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible. For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you.Horrible in every way
If you accidentally tap a video it will play an ad (up to 90 secs long) and there is no way to X out of the ad. Only way to get out is close the app. Garbage design. UI of articles is littered with huge ads. Worst paid service I've seen. Login screen is broken so you can't even login to the app.OldHouse9999
Very Difficult
I bought my husband a new iPad so he could continue reading the Dispatch. This was to no avail, even though we subscribe and pay for the e edition, it is seldom available before 9AM and many times we have to resign into it to prove who we are.
I know Gannett can do better than this.CeliacSyl
would not recommend.
downloaded the dispatch because i like the variety of news they cover compared to other local stations, and thought i was getting a really good deal $9 for the first year.. i type all my information in and get charged for $40!!! what?! they stole my money. on top of that, the app is beyond laggy, and even after $40 a month we still have ads? ABC news is better than that, for free.Show lessdritterrrr
Consistently on time and on target for our local needs and news!
Thanks!Jeven the sexy girl!
Fantastic Local Paper
Couldn’t be happier. Moved out of Columbus but feel like I still know what’s happening in Central Ohio. They also inform me about Ohio, National, and International events.jmcd88
Too Many Advertisements
There are far too many (and too annoying with embedded videos) advertisements for an app for which I pay a subscription. Definitely poor in comparison with Apple News or Google News. Feed is full of sports stories, mostly high school sports for which I have little interestJoe07072000
