Columbus Dispatch User Reviews

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  • news is good, app is trash

    The Columbus Dispatch app has always been hot trash. The local reporting is usually pretty good, but since this paper is owned by Gannett, expect a ton of NYT, AP, and other reprints which are pretty woke. Also, expect a lot of left-leaning coverage and opinion that is unwarranted given that central Ohio is not 100% Democratic voters.
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  • User friendly

    Dispatch app is easy to use with a good user interface. Able to quickly search current stories and pull old stories from their archives

    Developer Response

    Thank you for your positive review of our app! We're thrilled that you're enjoying it. We would be honored to use your review for our marketing efforts. With your permission, we'll include your review in our promotional materials while respecting your privacy. We'll only use your first name or initials, and we won't disclose any personal information. If you agree, please let us know, and we'll proceed accordingly. Your support means a lot to us!
  • Difficult to navigate

    Looked almost everywhere to manage my subscription. Never found it. Why so difficult? Button locations are not obvious. Nearly impossible to speak to associate. Chat room far from satisfying, information is only one way. Had to play pictures game 3 times on different pages. K Johnson

    Developer Response

    Hello, We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible. For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store, you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you.
  • Get the App

    No, I don’t want your meditation app or your burrito app or your track-my-run or my proctored COVID test app.

    Local journalism app - yes please. The Columbus Dispatch App is one I use every day.
  • Disgusted

    So I subscribed for $22 for two years was the offer. I was excited to be able to see current news for Ohio for that price. Well I went in to read the articles and it said I’m not an extra subscriber so I can’t read anything that’s pertinent. I wish I never would’ve subscribed in the first place. It’s a waste of money.
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  • Not happy

    I have had a digital subscription for several years. Now I am told I have no subscription, although my credit card is charged for it. I called yesterday and I was told the IT department would fix it. Today , September 16, 2022, it is not fixed. I a, calling now to cancel the whole thing. Disgusted beyond measure.
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  • Terrible App

    I have been using the Dispatch app for a few months and have to say that trying to read the digital version is miserable. On my iPad only a small part of the page is visible, if I try to zoom in it skitters all over the place or even switches to another page. Have the screen is taken up with a menu I don’t need and can’t figure out how to close because some of the controls are hidden by a header. I prefer the digital version because it is only today’s news, not the past several days. Update, why do I have to keep signing in? Is there a setting to disable the sign in requirement?
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  • Hard to use - unfriendly for users!

    Why is it not possible to Suspend and Resume delivery of Physical Paper in easy way from APP itself?
    I think things have gotten worse once Dispatch was sold to the national firm!
    You don’t even acknowledge or confirm the e-mail sent to your Customer Center.
    At times, my account shows wrong subscription information - very frustrating!
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  • Dispatch has lots of info

    I had trouble with the app before but it’s worked well for the last year. I like being able to pull up local news without a ton of ads.
  • Great Paper and App

    Even though we don’t live in Columbus we find the Dispatch is a great paper for following news and other local Ohio stories. Well designed App too.

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