Leave a Review Columbus Dispatch
Absolutely love it
Being in the military I feel out of the loop on what’s happening at home and this app certainly helps fix that!A pain to use
This app is terrible to navigate. I almost want to cancel the subscription because of the hassle of using it . Everytime I go to the e-edition format it ask for the password even though I’m logged in already. Trying to jump from one page to follow an article is a complete pain.Password and Login Process Is Awful
Until The Dispatch fixes it’s continued password and login process issues, this app will frustrate you. Most days I can not even read subscriber articles. The Dispatch’s desire to capture non paying subscribers is a higher priority than creating a wonderful experience for long-standing, paying subscribers. Good luck with this app.Show lessColumbus Dispatch app tough to use
I will start with a positive comment. I very much enjoy their content. As a long time resident and supporter of the Columbus region, I feel the coverage, from politics to community needs, its all good coverage. My negative is simply that their app and customer support is very lacking. Customer support is only available by phone, and then when you finally reach someone, they will tell you that they do not support the online services of the Dispatch. The app has a very limited Q&A section.
Their chat feature, once you find it on the full Dispatch web site (not within the app), only deals with delivery and subscriptions for the paper deliver service, not online service! Frustrating.
Anyway, I hope they figure this out. Online delivery of the news is their future, whether they want to face it or not. Good luck Dispatch!Show lessBad news!!
TERRIBLE!!!!! Like the paper ! Support unresponsive like its editor who does answer emails. Why give your email address and then don't respond? Can not get E-paper after spending $500 in subscription!Terribly frustrating
Dispatch app is terrible. I am constantly signing up…, multiple times, and they keep taking my money each time when I already have a subscription. App cannot go across platforms either. Whether I open the App directly or attempt to access a story from their FB feed the App loses my subscription. Terribly frustrating.Show lessStop resetting my page view
Okay, so I use my phone for other things besides reading content I pay for on this app. Please stop
resetting the article I was viewing to the “Top Stories” page every time I leave the app even for a second, leaving me to have to go find the link to open the article again. The story being read should remain open until a significant enough time has passed (at least a few minutes, if I’m setting the bar at a minimum user need point). Thank you!Show lessKeep up from California
I love getting the alerts and the articles to keep me in touch with Columbus from California!Columbus Dispatch
The paper has become more and more “woke” reflecting outside ownership. Local “stories” are inane. Three days of top-of-the page, front-page, front page nonsense about some high school football “scandal”. Who cares? Nothing about Afghanistan, the collapse of our southern border, inflation, etc. it’s sunk so low, comics may be the best part, although Business is still sometimes useful.Show lessTerrible
I don’t know what is wrong with their developers, but this app is just terrible. Cannot easily get the “e-edition” screen, and when I do, navigation is sluggish and most of the time impossible. It used to work on my iPad, but now I have to access the Dispatch from my desktop computer. Please fix this app!Show less