Put phone in airplane mode/shut off wifi to work
The app seems to crash with the iOS updates. I see other reviews complaining that they haven’t updated the app for 7yrs. I finally figured out how to get it to work!!!! Put your phone in airplane mode. Turn off wifi. Then launch the app and skip register. Pair with plus button too right corner. Your pin should last 4 digits of miner inside battery tray or whatever pin you originally setup. Hope this helps some people still be able to use these insoles.Heffe00
App Won’t Load
Restarted phone, removed app, reinstalled and app opens and closes immediately. Won’t stay open long enough to even report issues. Waste of money buying inserts since they won’t work without app. Do not recommend unless they fix this ASAP! 19 Nov 2023.Wisusa
Heated insoles
App keeps crashing. Worked great first year. Unfortunately, I believe the company needs to update app. Insoles (expensive) are now useless.Deer 23
Garbage
App is useless and crashes upon startup which of course renders the insoles useless. Not sure if these are still being sold but don’t buy Thermacell heated insolesThornton105
App crashes at start of the app
Are you planning to update the app to work properlyGale Banry
Paid a lot of money!
The app doesn’t work anymore more so the expensive insoles are useless!CarolMag1966
Worst app known to man.
Zero product support zero updates. Absolutely crap. Half the time the insoles don’t even work.DrdustinSTD
Works
These insoles work good to take the cold out of my feet when hunting in the woods. High doesn’t last long at all only 2 hrs at the most. I bought a second battery so that I can have warm feet in the morning and then at the end of the hunt.fhgidh27474
Useless
Same as previous review. After software update, I am unable to use my heated insoles. Do something ThermaCELL...5497734597623
No software update in 4 years...
So I never had an issue with these, nor the app, but I just updated my phone to 14.2 and now the app crashes upon startup. Essentially now the insoles are rendered useless. The company hasn’t released software updates in 4 years and that is just poor customer service. I guess they’re no longer supporting this app.boeee
