Willy Wonka Slots Vegas Casino User Reviews

Reviews Summary

Top reviews

Increase in minimum bet

Was really enjoying this slot game. Was going to give it a 5 star review BUT then you go and raise the minimum bet on ALL machines to 40,000,000. Even on the lowest slots. Its now impossible to build up credits to be able to play the higher slots. Will delete app and move on. Why would you do that? Oh wait, are you trying to force people to buy credits with real money to be able your slot game? Pretty low and very short sighted on your part!
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Response from developer

Hi, apologies for the inconvenience this may have caused you. If you haven't done so, please get in touch with our Player support Team: http://zynga.my/WWSHowtoContactCS for immediate assistance and review of your account. Please make sure to include your Player ID: http://zynga.my/WWSZID also when contacting us. Thanks for your time and patience.

Amazing fun. Lots of variety

Really enjoying myself. Great game!!!

Not fun anymore

I been playing this game for a while now, at first it was awesome, loved it, but this is worst than Vegas trying to win, there are some games where it takes the entire bank before even paying out something, i have a lot of money into buying coins because I’m always running out, just not really enjoying, this is is supposed to be fun and entertaining. Also the basket bonus game, garbage! Disruptive!!!! I just wish they can do something about their algorithms because eventually the machines need to pay out. Today will be the last time I buy coins, in less than 15 it took all my coins with very little payouts…will prob look into something different, it was fun while it lasted.
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Disappointed with Customer Service

I purchase coins quite frequently because I’ve enjoyed the game. Recently I made a purchase and the game froze up which required me to exit the game before the purchased coins were added to my account. Upon reopening the game I noticed only a portion of the coins had been added to my account. I took immediate screen shots and contacted customer service, expecting a prompt and professional response. After submitting multiple receipts to prove the legitimacy of my claim I was basically shut down by customer service. Their responses became curt and rude so much that I was left feeling like a thief when in fact, all I wanted was to be reimbursed the missing coins. Clearly reimbursing me a small amount of coins that I PAID for was too much to expect. The unfortunate thing is that they could see my purchase history and that alone made it apparent that I was being truthful in my report about the coin shortage. Not only do I feel cheated and disappointed but I feel I need to warn others before they spend their money. Won’t be paying or playing anymore.
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What a disappointment

I do enjoy this game. That being said, if you are going to make purchases, make sure you get what you pay for. They give out billions of free credits everyday, but are not willing to help you out if there is a problem with a purchase that isn’t correct. They will tell you to send screenshots of the issue. Contact you through email, tell you they are working on it and you will never have any resolution. I have had this happen several times. I will continue to play, but will no longer make any purchases through this app. It’s not worth my time or effort to try and resolve the issues I’ve had.
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No longer fun

This game used to be fun, but now when you launch it, you have to click through no less than 15 pop-ups just to start playing the game. I don’t really care about spinning a wheel, about leagues, about card packs, or any other such nonsense. I’m just here to play the slots game. They have taken this thing above what it should be, now it’s just a big mess of irritation. I am done playing zynga games, they are just money grabs and they have lost touch with their players. Only way to make this game remotely fine is to turn off the Internet before you watch it to prevent all the garbage from launching. They have taken a great character license and completely ruined it. They did the same thing with Wizard of Oz slots. I have now deleted both. I hope they go bankrupt. I will never give Zynga my business again. Complete trash.
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Game is a piece of s-it!!!!!!!! Ridiculous company & support

Have played this game since 2016, great at first, have tryingly completed over 790 levels. Recently and for several months now, I constantly have many, many unexpected occurrences of blackout/game exit. I lose tons and tons of $$'s during usual game play, bonus as well as free spin games and golden egg credits sessions. I am getting no use out of golden egg credits - I use most of my time restoring game play. I checked the amount of GB to run this app and was shocked to find it is consuming 28GB!!!!! That is so excessive! None of the other apps I have active use more than 2GB or less! Customer service suggested I empty cache files, to no avail. I have deleted all other apps I can on my iPad to help the operating system run better and quit failing on me. The only apps left on my iPad are not able to be deleted because they have no delete "x" to get rid of them and free up IOS operations/memory. Again, 28GB is just plain abuse to a long-term player. Hope someone will check this out and keep aware of my situation for other players as well.
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Response from developer

Hi. Sorry to hear you feel this way. We will continue to make improvements to the game that will hopefully make it more enjoyable for you to play. We are grateful for your honest review and hope you have a nice day.

Half day and I'm done!

I've been playing literally half a day! Just downloaded this game this morning and I'm ready to delete! Love the concept, hate no payouts! If I wanted to spend all my money, I'd go to an actual casino. At least my odds of getting something back would be worth it! But this is ridiculous. It's basically all high roller! And it might pay out once every 15 to 20 spins! If that?! It's a shame, the makers are so money hungry! On to the next!

Thought I’d try and see if they game is any better! Haven't played in probably 2 years! Took me 5 minutes at least just to finally spin. The ads are insane. I don’t want to log into a game and be bombarded by “buy this”, “buy that”! I just want to spin for God sake! And when I was finally able to spin, I lost it all! 900,000,000 in about 2 minutes! Just not worth it! Concept is great, but this game just takes up space on my phone! Buh-bye!
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Nostalgia, not much else

It loves giving you “the biggest” bonuses but then reel off 75 straight spins without a win, or bonus where you lose the very first pick, so basically I play for 20 minutes , lose all my coins, then wait for the bonus to lose it all again, keep going back to the lower level games just to have 40 spins at minimum bets, I don’t know how anyone else is getting up there unless they are purchasing coins, I love the nostalgia of it and the actual voices from the movie but other than that, probably one of the most disappointing slots out there next to their Game of Thrones slots. My favorite part of this was getting free spins 3 times and netting a whopping 2 spins worth of coins between 30 spins. I have a load of golden eggs to unlock the special games but with minimums bets of 25,000,000, or more, I get like 4 spins. Be prepared for lots of short spurts playing this. I just wanted to have fun and unlock more bits of it but keep having to play the same old entry level slots is getting old.
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Response from developer

Hi. Sorry to hear you feel this way. We will continue to make improvements to the game that will hopefully make it more enjoyable for you to play. We are grateful for your honest review and hope you have a nice day.

Could be great but developers are greedy

This could be great, however it’s very obvious that the developer’s greed has overtaken trying to bring any entertainment value to the game. You only start winning once you put real money into the game, but even that’s short-lived, which is why I’ve given up on that. You can literally go through billions in coins in the game without getting a feature bonus once. And there are often glitches in the game that cause what would have been a bonus to disappear, as well as an obvious timing of the machines to not pay out as often. You can see this for yourself by seeing how the reels speed up or slow down in order to bypass wilds and bonus icons. If it was truly a game of chance, I’d be fine with that but it’s so obvious that there is manipulation going on to make you have even worse luck. It’s really too bad that greed has consumed the developer’s because this could be a fun game, but it loses all fun when you’re constantly losing or having to surpass insanely difficult challenges to win even a small amount of money
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Response from developer

Hi Tegan. We appreciate you for sharing your honest feedback. We are improving our product day by day to make it more enjoyable. For game concerns, please contact our Player Support team: http://zynga.my/WWSHowtoContactCS for immediate assistance and guidance in the game. Please make sure to provide your Player ID: http://zynga.my/WWSZID Thank you for your patience.

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