Express Lanes User Reviews

Express Lanes
Express Lanes
Transurban USA Inc

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Leave a Review Express Lanes
  • TERRIBLE! "Upgrade" made it useless.

    Basically they took the app and made it an online portal to google maps. When you click on the "entry" button it takes you to an empty google map. I thought it would at least show an overview of the express lanes, or pinpoint to my location, but... nothing. I finally entered my entry point and it brought up some options. When I entered my exit point (I 66) it produced a list of ridiculous choices, none of which were even close to the exit. It did produce a price, but the price was different to the price on the sign in the road (which we had reached in the time it took me to load this info).
    I tried to save the trip so as not to endure this rigmarole next time, and got a login error before I was even able to enter my info.
    I used to rely heavily on the app to make quick route decisions for my trip home, but now it's completely useless. If it were possible to give zero stars, I would.
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  • Update ruined it-- Don't update!

    app worked well until i downloaded the update-- don't update! unable to search prices between toll gantries - it makes you use a google map integrated search and then log into your "express lane account" to see saved trips. when attempting to log in ( which is annoying in itself) app has an error and says login failed before i'm even able to enter anything. additionally it wants you to enter license plate data to track trips?anyway - app is now a huge waste of time-- i just deleted it and will keep it that way until they bring back old version. needs functionality without having to login - i used this app several times per day until now, would give negative stars if possible--huge failure
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  • Needs more work

    I guess none of the tolls collected go towards the app budget. If they did this would probably be one heck of an app.

    As it, this app needs work. Selecting a location is almost impossible. As soon as you lift your finger to continue scrolling it thinks you've made a selection. Please fix this!

    It also does a terrible job of giving exit options. I find this especially the case when trying to pick I95 exits. The app is never really sure which way the lanes are traveling. Or it gives no I95 options at all!

    An option for saved routes or favorite routes would be great. It certainly would make it easier to use while on the move.

    Otherwise it's a helpful app to know just how outrageous the tolls will be when you have to travel.
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  • Be patient during first use. Good first iteration of app.

    Be patient. I'm not sure if the app has difficulty loading at the first use, but as I attempted to use it, only certain entry/exit points showed up.
    Eventually (10 minutes) all the relevant locations were populated in both entry and exit windows.

    It has been noted already that if you remove your finger from the entry/exit selection area you will immediately use that selection for the calculation. Annoying, but not a killer.

    I didn't check all the cameras, but the ones I checked worked well.
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  • Selection Process Must Be Fixed

    I like the data and information available. The terribly implmented selection process must be fixed. On the iPhone, as you attempt to scroll though the locations for entry and exit to the express lanes, if you stop, even for a fraction of a second, or take you finger off the screen, the process instantly selects the item you are on. Consequently, it takes numerous restrarts and retries to get the selection you actually want. This is frustrating and time consuming. This makes the app much less useful and helpful than it could be with the information it can provide.
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  • Nice but could be better

    When I registered it, it offered me to sign up for an ezpass. However, I already have 2 and would love to sync them to the account so I can check things! But the pricing is helpful, wish I didn't have to scroll through every exit. Thanks!
  • Does not match direction that lanes are open

    When lanes are only open Southbound the app only allows one to get info going Northbound.
  • Improvements could be done

    - GPS : My nearest entrance
    - Navigation: My way home/work/other
    - Integration of Navigation with entrances and exits to plot the cost without going through my choices
  • Camera feeds and text alerts

    Great app for planning my commute to and from work! I signed up for text alerts so I know what the toll price will be before I hit the road. And the camera feeds are really useful for seeing what the traffic is like on 495 and 95.
  • Best app ever!

    Greatest app ever invented! This is seriously life changing :)

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