Not good for vacation
Pick up rental and input info only to be told it takes up to 24 hours to approve a new vehicle. I already had an account just adding a rental.
1st day shot. Went in after 24 hours and still pending. Used their contact info only to be told that they would respond within 2 business days. Half of vacation over by then.
Been 30 hours and still pending approval.
Good news is I found out you can go to Publix and pick up a SunPass for $4.99 and use immediately.Developer Response
Thank you for your feedback. In order to pinpoint the problem that you are having please send further details to hello@gotoll.com. GoToll Customer ServiceVery convenient
Husband did not want to get a transponder. It sure worked out good when we were coming home from the Western part of Virginia Sunday and we scooted right through the downtown tunnel and got home about 30 minutes earlier than we usually do, normally we get on W. Military Highway go over the Gilbert Bridge to get to Norfolk. Billing was easy, I just checked website each morning to see if bill was posted and it took 48 hours like the site said and paid the bill.Developer Response
Thank you for your feedback. We are happy you are enjoying GoToll. If you have any questions please reach out to hello@gotoll.com. Safe travels! GoToll Customer ServiceApp for great for a year then froze and keeps taking $
The app worked great for two years and recently I haven’t been able to open the app. It freezes on the refreshing credentials screen. I have reached out to the developers for assistance since the app continues to take my money even though I can’t access it, they told me to try to delete it but I’m unable to do that. Also since I can’t get to my account physically, I am now waiting to see if they will approve my request and close my account. No one has responded.Developer Response
Sorry for the inconvenience! We can definitely help you to get access to your account or, if you prefer, deactivate your account. Please reach out to us at hello@gotoll.com.