The one thing I want...
Is the direction the lanes are right now. The app needs a dashboard that tells if the lanes are open and direction. It needs to be accurate and timely or this app is worthless. I don’t want to put in where I’m going to be told it’s closed/open. Just tell me up front.
App is virtually useless
App is virtually useless. Impossible to save routes. Integration with maps is broken. Seems as though the contractual requirement was to provide an app and website, but appears to be no requirement to ensure that it works. Put some of that toll money towards software development and test.
Horrible
This app is useless. The recent update (facelift) is unhelpful. Please rethink this entire app. Use the device location as default and show us options from there. Immediately indicate the current travel direction. If we want to plan a trip for later show us the options for lane travel at that time.
Start Over
This app (and even the actual website to be honest) needs an entirely new redesign. The concept is there but it's an extremely novice amateur format. Being able to see real-time toll prices was really the only reason why I even needed this app which only really works when you use the search by entry/exit point and select it from the drop down menu. However, the option to "save this route" doesn't exist when you do it that way, it only will save it if you put in an address and it decides when and where you enter and exit. It really is useless unless you either fix it, or strip away everything and only use it to generate real-time pricing from exit to exit.
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Crashes
App won’t load and is therefore useless.
App does not work at all
I’m surprised no updates have been made to this app. It can’t even open.
Not working
New logo, but “Uh oh! An unknown error occurred. Please try again.”
Can’t use this app to plan a trip
Tonight I’m trying to figure out where the EZ Pass exit is for my destination, but it says “uh oh! The lanes are not open in this direction”. I know that. I’m traveling tomorrow morning when they ARE open in my direction. Useless.
Use the website instead
The developer spent more time designing the app icon instead of making the app actually work.
The start and end points only search for physical addresses so it is worthless because you cannot select actual entry and exit points. If you try to select the entry or exit points using the map it will enter it into the wrong box.
It’s no wonder they can’t make a profit without giving people $3,000 tickets for missing tolls.
The start and end points only search for physical addresses so it is worthless because you cannot select actual entry and exit points. If you try to select the entry or exit points using the map it will enter it into the wrong box.
It’s no wonder they can’t make a profit without giving people $3,000 tickets for missing tolls.
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Terrible!
Anytime I attempt to save a trip or do anything with my account I receive an error message! Unresolved issues in this app that need to be fixed!
