Clunky App
Many bugs on this app. Not very user friendly.
Terrible
This app is terrible I’ve been trying to register using a token for over an hour. It gets to the pin part spins for a second and goes nowhere. Should be far easier to register than this. Now I can’t even access the letter I’ve been sent.
Very helpful
User friendly, very easy to use. Very helpful when booking a GP.
Doesn’t work
Can’t open prescription because it can’t read a PDF file? Have called support for two days and both days someone said they’d call back but no one did. Until some major improvements would not recommend if you need a prescription filled quickly.
Response from developer
Hi, Apologies for the late reply. I will be certain to look into this matter. Viewing pdf files is core t functionality of the application. Regards Matt
Doesn’t work.
Don’t bother
Response from developer
Hi, We offer support to get you up and running. Please email support@medirecords.com for help. Regards Matthew
Very reliable and creative app
Everyone needs to get on board with MediRecords. I was very impressed with the app and its service and would highly recommend it.
Concerned about safety and security
Ever since the update, the app has crashed, I am unable to access my records and I have lost my medical history. This is extremely concerning that there is total disregard on saving of my medical history. There is no back up when the app crashes, and whatever was done to “improve” the app has completely ruined. I have lost all trust in this app, in honestly now believe my private health information is not safe and secure
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Response from developer
Hi, Sorry for the late reply. I would like to follow up on your comment and see if I can help, albeit late. I can confirm that your data has not been compromised and is secure. We have very stringent security and privacy measure in place and have been implemented in government settings.
The potential...
I received the request for the test but could not download or export the document for printing which makes it useless.
Response from developer
Hi, sorry for the late reply. I would like to follow up and see if you managed to get access to your test results.
Would be great if it worked
I was able to have a pathology request sent to my app but I cannot print or send to my email so essentially this was a useless exercise and I will need to spend money again to get a new pathology request in person
Absolutely useless
Despite promises to see referrals and results, the app is useless. Why send a SMS to patients claiming access to correspondence and nothing is visible.
