Started well but app now doesn’t work
App worked well in beginning but there is clearly an issue with its compatibility with the new iOS or new devices as I can’t for the life of me get it to allow me to actually scan. Worked in the beginning but no ability to scan now. Doesn’t work when I hit scan now on notifications, from email notifications or push notifications. I’ve done everything - deleted and re-downloaded the app, refreshed all the settings, signed out and back in. Nothing. A whole month of this. No support and no update. Not worth it.
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Response from developer
Hi, kindly note that we have released a fix which means you can now scan with your iPhone 16. Thank you very much for the patience.
Not compatible with iPhone 16
When I first got this app it worked well. The last couple months it either won’t save my scans or I can’t get it to scan at all. Kind of annoying. Guess I’ll find another.
*update*
After contacting support I was told this app is not compatible with the iPhone 16 and no timeline when it will be available. Also, told they cannot refund for the portion of my annual subscription that I cannot use. I was told to contact Apple support for that. Apple won’t do anything about it. Waste of time and money. Thanks for that
*update*
After contacting support I was told this app is not compatible with the iPhone 16 and no timeline when it will be available. Also, told they cannot refund for the portion of my annual subscription that I cannot use. I was told to contact Apple support for that. Apple won’t do anything about it. Waste of time and money. Thanks for that
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Response from developer
Hi, kindly note that we have released a fix which means you can now scan with your iPhone 16. Thank you very much for the patience.
As expected, needs improvement
I wanted this app to cut back on trying to measure myself for sewing. I would like to see in future, measurements for neck, back, width, back length. Thanks
Stopped Working
I have used this app for nearly a year and am a paid premium subscriber. The app was great while it worked. The measurements were accurate, which is the most important function. However, a few weeks ago the ‘+’ button to add new body scans disappeared. I have reached out to the app dev twice, with no response. So save your money until they get it fixed.
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Response from developer
Hi, we apologise for the inconvenience caused. Please contact us at support@bodymapp.com with your iOS app version and phone model and we will investigate into the issue for you.
Paywall
Everything is behind a paywall, you can’t access any of the app functions without paying. I understand that they need to make money however they should have at least a few basic functions available so you can see if you even find it helpful before committing.
Gym owner
I was hoping this would be a good tool to monitor my members adipose tissue, but I dare say it’s good to monitor anything but the creators investments lining their pockets.
Pros: there really isn’t any. The app is highly priced and the free version doesn’t show you anything. The scanning is supposed to be thermal, but I really don’t believe that it is, but we all know thermal scanning can be skewed based off just room temperature. There are far too many variables in play with that method. The app is supposed to show body fat, but again, how? I have a lot of experience with DXA and even in body; I have cool letters after my name from big institutions, and a love for science; my point is that I’m not just some guy who went to a weekend course and opened a garage gym with my parents money.
Cons: the app is over priced for the lack of output. There’s not real measurements. It doesn’t even care if your weight is accurate. There’s no control like a caliper/pinch, or manual measure test needed.
Overall, don’t waste your time like I did. I was really hoping this app was going to be a game changer. Hopefully the developer reads these and changes their style to be for the betterment of society and get rid of their monetary hunger.
Pros: there really isn’t any. The app is highly priced and the free version doesn’t show you anything. The scanning is supposed to be thermal, but I really don’t believe that it is, but we all know thermal scanning can be skewed based off just room temperature. There are far too many variables in play with that method. The app is supposed to show body fat, but again, how? I have a lot of experience with DXA and even in body; I have cool letters after my name from big institutions, and a love for science; my point is that I’m not just some guy who went to a weekend course and opened a garage gym with my parents money.
Cons: the app is over priced for the lack of output. There’s not real measurements. It doesn’t even care if your weight is accurate. There’s no control like a caliper/pinch, or manual measure test needed.
Overall, don’t waste your time like I did. I was really hoping this app was going to be a game changer. Hopefully the developer reads these and changes their style to be for the betterment of society and get rid of their monetary hunger.
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Response from developer
Hi, thanks for your feedback. Kindly note that we use depth sensors that takes 3D data, not temperature. The 3D data is used for calculating body composition, based on existing research papers published. We hope this clarifies some of your concerns. Any further questions please do not hesitate to contact us at support@bodymapp.com. Thank you and we wish you a lovely rest of your day.
Everything behind pay wall + other issues
My biggest problem with this is that the bodyfat % the one thing i came to the app for was behind a pay wall and i had to do the whole scan just to find out, the scan is also inaccurate at what it does show you. Overall garbage app do NOT download it. Devs should delete the app permanently. Devs if you see this delete the app.
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won’t scan
i allowed access to my camera to do my initial scan but my camera never turns on, super frustrating to troubleshoot as well bc u have to watch the scan tutorial each time with no way to skip it, i reached out to the app but haven’t heard back yet
Response from developer
Hi there, we apologise for the inconvenience. Please kindly check that your Face ID is working, to ensure that the depth sensor of your phone is working as this is the critical component to the 3D scans.
Great at first…
Downloaded this in the first week of June. The scan was pretty accurate. It looked like my body and I checked a couple of measurements and they were within 0.5 inches of my tape measure. I was impressed and paid for the full version.
The next 2 scans were fine. They gave accurate picture of my body and correctly noted I’d lost some inches around my waist. Then I updated the app and things went wrong. When I scan myself now the upper image is quite accurate but the lower half is NOT MY LEGS. They’re as skinny as cocktail sticks and are not shaped like mine. It’s almost as if “default” legs have been used. This has happened twice now. Also my waist measurement is incorrect so my health score has taken a nosedive even though I’ve lost inches and weight.
I’m not happy because I wanted a reliable measure of inch loss for those days and weeks when I’m doing the work but it’s not yet showing up on the scale. There’s not even a way to get help on the app hence the review so someone can do something about this. I’m off to the gym to forget the confusing and erroneous results I saw today.
Please check the mapping feature. It’s definitely deteriorated!!
The next 2 scans were fine. They gave accurate picture of my body and correctly noted I’d lost some inches around my waist. Then I updated the app and things went wrong. When I scan myself now the upper image is quite accurate but the lower half is NOT MY LEGS. They’re as skinny as cocktail sticks and are not shaped like mine. It’s almost as if “default” legs have been used. This has happened twice now. Also my waist measurement is incorrect so my health score has taken a nosedive even though I’ve lost inches and weight.
I’m not happy because I wanted a reliable measure of inch loss for those days and weeks when I’m doing the work but it’s not yet showing up on the scale. There’s not even a way to get help on the app hence the review so someone can do something about this. I’m off to the gym to forget the confusing and erroneous results I saw today.
Please check the mapping feature. It’s definitely deteriorated!!
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Response from developer
Hi, we are extremely sorry for the inconvenience. We are actively troubleshooting as we speak. We appreciate your patience in the meantime.
Nice concept but totally inaccurate
I had high hopes for this and the idea is great. I guess it sort of works, but in no way is it accurate. Maybe it is the fluctuations of daily scan positions but how can a bicep go from 8.8 one day to over 11 the next?! I am using it now to just give me a general indication but not for accuracy
Response from developer
Hi, we apologise for the inconvenience. Please contact us at support@bodymapp.com and we can investigate and troubleshoot the problem for you. We look forward to hearing from you.
