Bugs and Crashes
Zoom to location? Crash. Zoom out? Go to far and show gridlines instead of stopping you from zooming out to far. Viewing map? Can’t click on exhibits to see what they are.
No Map
It’s 2020 I’ve seen reviews on this going back a few years. The entire map will not load or it crashes. Please fix this.
What’s the benefit of a map if it crashes?
Downloaded the app after seeing a note on the website. I figured it would enhance our experience while at the zoo. After exploring the features ahead of time the only purposeful use case for the app would be to access the map and the pinned insights on the animals. Unfortunately, the map is worthless since multiple attempts to use it causes the app to crash each time. The additional insights are the exact same information from the website. No self guided tour, videos, or anything inherent to an enhance (digital) experience. Stick with a paper map and use their website if you’re looking for additional animal insights. It’s sad to see money was spent and Spark Creative didn’t deliver any benefits to the visitor’s experience.
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Please fix this
The app is great, but it keeps crashing,it won’t load anything!
What a handy thing to have
This app while to some may seem pointless I found incredibly helpful when my kids stole and promptly lost the paper map (like every single time we’ve ever gone to any zoo) and decided they NEEDED to see certain animals. I loved the you are here dot on the zoo map it took a lot of the guess work out of everything. All and all I think it’s brilliant. If the developers are reading this perhaps the only way to make this even more handy would be gps style turn by turn directions to things like the nearest bathroom or popular exhibits.
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Bmoore
Waste of time!!
Sad
Poorly made. Sub par.
Nice to have but...
The map could be interactive in that it shows where you are. Tickets could be purchased and displayed digitally for scanning. It would be nice to push alerts/reminders for the different daily keeper chats, shows, and events. Maybe even have a list where patrons can check the boxes for the events/shows they want to attend and the app sends a reminder 15 minutes before so people can get there. Maybe include a scavenger hunt where kids can go and have to find something and take a picture of it and get a tshirt on the way out if they show all the pictures. Beautiful zoo though :)
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Needs an interactive realtime map
Needs a lot of work. It's basically just a digital brochure.
Nice info but needs work
It would be amazing if your membership info could be on the app so you could use your phone at the gate.
