Leave a Review Premier America Credit Union
It just keeps getting less usable.
App support - I used to be able to leave app feedback in the app. But now I just get a general customer service rep who says they’ll pass on my feedback.
The banner that says. “Click on a tile to see details”. Seeing as how this has been standard banking app behavior for years, I don’t need it spelled out as a permanently reappearing banner on the top of the app EVERY TIME I use it.
Bill Pay. Why make me chose between full site and mobile. I’m in the app. Just present the app (mobile) interface. Or at least remember the setting so I don’t have to click it every time.
Account sorting: sometimes (oftentimes) the account tiles will get rearranged as I’m scrubbing up and down the page.
Face ID doesn’t work in newest update unless you open, close, and reopen the app. I’m sure I just a bug but why can’t I provide feedback on it?Show lessTea Bun
Keeps logging my out when I’m depositing check
First of all, I hate this credit union, if it wasn’t so complicated to move all my accounts, I would’ve done it years ago. Second, currently the app is logging me out every time I am at the stage of taking a picture of my check for the deposit. Seems like it desperately needs an update, and they was supposed to be maintenance done last night, but today it is still not taking pictures of my check without logging me out immediately afterward. If this is not fixed soon, it will be the straw that broke the camels back, and I will move all my business accounts and my personal accounts to another institution.Show lessSharp11Girl
Crashes on mobile deposit iPhone
Logs me out in the process of taking photos and or submitting during the mobile deposit procedures. Occasionally the deposit still gets processed. Usually I try it several times:( Still better than going to a bank, but I’ve been spoiled by past successDenny182