Leave a Review Wescom Credit Union Mobile
freezes and crashes!!!
It’s been some weeks since this app has gone south. Initially, it was just sluggish. Of late, it freezes, whites out, and then crashes, with no ability to cancel or log out… and that’s within a minute of logging in. It no longer gives that timeout warning. The open app simply disappears from my phone screen, rather that state that it had timed out. I’ve tried everything from deleting and reinstalling app, along with resetting or turning off the iPhone. Nothing works. I mentioned this to a Wescom rep on the phone and she said they’ve been getting a lot of similar complaints about the app. I can’t help but wonder if this SNAFU leaves our bank info vulnerable out there somehow.
PLEASE FIX ASAP.Show lessDarcinian
Developer Response
Thank you for your comment. We would like to get some additional information so that we may better assist you. Please contact us at 1-888-4WESCOM (1-888-493-7266) or email us at iphone@wescom.org.Audio stops playing when I launch this app
Overall a very positive upgrade. However, this app now interferes with audio playback from podcast and music apps any time I launch it. Audio just stops playing.
ADDITIONAL ISSUE: I’m not liking the account layout of account details particularly for my credit card account, as it shows my AVAILABLE credit as the headline number in a larger, bolder font. I’d prefer this headline number be my amount due. As it is now, the amount due is in a smaller thinner font off to the side.Show lessVdkaShaker
Developer Response
We appreciate your feedback and are working diligently to resolve the issue with the app interfering with audio playback soon. If you have any questions or concerns, please email us at iphone@wescom.org.Takes over Bluetooth
I’ve used the app for a long time and I generally don’t have any issues. But recently within the last couple of weeks it has been taking over my Bluetooth, for example if I’m listening to music and decide to check my balances my music is paused. I tried several different apps with sound and the Wescom app always pauses the Bluetooth. I think this is weird because I should be able to do both and there is no sound when I’m using the Wescom app.Show lessJust2looney
Developer Response
Thank you for reporting this issue. We appreciate your feedback and are working diligently to resolve this issue soon. If you have any questions or concerns, please email us at iphone@wescom.org.