SnapDeposit does not work on iPhone 15 Pro
I only use this app for SnapDeposit, but for some reason I continue to have an issue depositing checks with it.
With a completely flat check with perfect corners on a solid black surface, attempts to take a photo of the front of the check always fail with "Oops. Check corners torn or folded. Move closer and ensure check corners are flat and not damaged." It doesn't matter if I use Auto or Manual, with or without flash, I get the same error every time.
When I use this app on my wife's iPhone 15 then SnapDeposit of the exact same check on the exact same surface worked just fine. I wish Wescom would finally fix this as it's been a problem for me since I upgraded to a 15 Pro a year ago.
With a completely flat check with perfect corners on a solid black surface, attempts to take a photo of the front of the check always fail with "Oops. Check corners torn or folded. Move closer and ensure check corners are flat and not damaged." It doesn't matter if I use Auto or Manual, with or without flash, I get the same error every time.
When I use this app on my wife's iPhone 15 then SnapDeposit of the exact same check on the exact same surface worked just fine. I wish Wescom would finally fix this as it's been a problem for me since I upgraded to a 15 Pro a year ago.
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Response from developer
Thank you for reporting this issue. We appreciate your comment and would like to get some additional information so that we may better assist you. Please contact us via email at iphone@wescom.org.
