Leave a Review Varo Bank
Life changer with their credit builder card.
Varo is great. I’ve always been well taken care of during any financial discrepancies, no fees for opening the account/overdraft/having no money on my card (so predatory when banks charge you for being broke!! Their cash advance is fair and resoonsible, not loaning out more than what you can afford based on deposits and there’s an interest rate but it’s very low.
I came here to talk about their Believe Secured Credit Card. I love love LOVE this card. It’s such a smart idea and I think it really helps young people or people who don’t have the ability to get on mom n dads black card or whatever. I’ve had it for about 18mo now and I’ve raised my credit score over 100 points. It’s been a life changer. I’m almost to my credit goal and will be able to apply and be approved for a car loan!! I’m so proud of myself and this has made me want to be as financial responsibile as possible! It’s like I wanna keep beating my score and I do, so easily and FAST!! And I’m building it by just shopping with money on my believe card lol.
Thanks Varo!! Good credit is a serious game changer and life saver as 28yo! I wish more young people would look into secured credit cards bc good credit helps you survive.Show lessLocked out of my account
If you all are going to be doing maintenance on accounts where customers cannot access their accounts for hours, at least give your clients the courtesy of letting us know in advance. I am stuck at a gas station at 3:45 am because I can’t access my account to transfer money so I can pay for my gas. An absolute inconvenience
Update: a representative from the company left a reply to my review insisting that it was my internet connection that hindered me from accessing my account. That statement is absolutely ridiculous because the system displayed a giant screen that stated they were conducting maintenance from 12 am MT - 1:30 am MT and customers will not be able to access their account both through the app and website. Then when I waited up 1:30 am MT to access my account, the screen updated and extended the maintained time to 2 am MT, which is when I decided to leave this review. If I didn’t have connection, how would I have been able to leave this review while sitting at a gas station waiting for YOUR maintenance to complete so I can access my account?
This response shows me just why I don’t want to do business with you all again. Instead of owning the failure to communicate effectively, you double down on it. F for effort.Show lessDO NOT GO WITH Varo as your personal bank !!!
My so called “secured” banking card was breached so, like any other person would do I locked & cancelled my card through the app. I called to make sure that I’ve started a dispute, everything seemed to be going well. I was told that a provisional credit would be added to my account the next day. However, the provisional credit was never applied, subsequently taking my actual money being deposited into my account. I then called for again, this time being the THIRD TIME by the way to get a better understanding about what’s going on just for the supervisor to tell me (for the first time after speaking with three other team members) that my provisional credit is locked until the 90-day process has been completed. So, here I am stuck paying back a fraudulent charge I never even approved of!!! I HIGHLY RECOMMEND NOT USING VARO! If in the event that your account gets compromised you will be “penalized” by NOT having access to your believe card, or the money deposited into the account. Seriously, If I could rate at no stars, I would. TERRIBLE EXPERIENCE! & unfortunately, After being a trusted member for over four years this will be this last time Varo will ever provide me with ANY service they have to offer. 👎🏾👎🏾👎🏾Show lessDeveloper Response
Hi there! We appreciate you for taking the time to leave us your honest feedback! We are sorry to hear you are experiencing this. We kindly ask to reach out via your registered email at appreview@varomoney.com, so our support team may gather more information. We look forward to hearing from you!