Leave a Review DW Spectrum Mobile
Bring the previous version back!!!
With the recent update, I now cannot see the previews for my push notifications, this is very imp to have.
Also, the app keeps requiring me to sign back in every time I open it.
PLEASE FIX IMMEDIATELY!!!
Just give us the previous version back for now! I’m tired of waiting for the fix.MJ 222
Latest Update
Push notifications are showing up as “No access to this information”. After reaching out to DW Tech Support. I was informed that the fix would be in the next update. There is no ETA or anything. Some customers have been relying on this feature. Please resolve this issue fast or revert to the last update. I don’t understand why things need to change when they were already working perfectly okayShow lessmicahbpro
Great application
Great system! Have deployed several systems, very user friendly, cost effective compared to other vms solutions, lots of integration’s. Their technical support is typically quick and very knowledgeable. Easily scalable and easy deployment.Murkywatters72
Question to the developers
Great app. Thank you. I was wondering if it would be possible to add a functionality to snooze an analytics event per camera? Say the customer wanted to use the camera to sense a person in the building and send a notification. In this scenario the schedule would not work because the building is mostly unoccupied and there is no set time of the day when someone could come over. In case there was someone in the building performing work in the FOV of the camera, the customer would get multiple events depending on the parameter set for the notification interval. In case the person was in the building for 10h and the notification interval was 1/hour the customer would get 10 notifications. This can easily become an issue because the customer would start disregarding them as being significant. It would be very beneficial feature to snooze these notifications per camera. Also manual unsnoozing would be great. Please let me know if a feature like this is on the roadmap. Thank you.Show lessMarcin Heniborg
Cant connect with 5G
Doesn’t work on my cellular only when I’m on WiFi but before when I was on 4g/lte it worked fine with our WiFiLERGO23
Great system, not so great app
DW Spectrum is a great system. The App is easy to use, but it lacks features. The only events you can watch in the app are motion events. There’s no way to watch bookmarks. No way to bookmark a spot in the timeline. And the stream lag is so long that using a PTZ camera is almost impossible. Even when accessing the system from the local network I experience an unacceptable delay in the stream. For comparison, when using the Hik-Connect app, there’s no lag in the stream and controlling a PTZ camera in Hil-Connect is fast and responsive. The DW Spectrum app and desktop app does send commands to the camera very fast, and I can see the camera responding quickly to the command. The issue is the stream delay.Show lessetrochez
Lots of promises new delivery
Over a year been waiting for mobile pushes. Promised and promised and promised. They even released in the app for mobile pushes. Still they don’t work. Contacted support multiple times they never respond. The cheapest camera on the market has pushes for the mobile app. $8000 camera system useless.Attude
Best Camera App Available
I’ve tried almost every app. This one is the best due to its high performance and clean interface. Please continue with this app for the DW Spectrum system.Jeffk332
Ever Improving slowly but reliably
This app only provides a A fraction of what DW spectrum and desktop provides that being said the app itself is very reliable, and slowly but surely improving. Some thing that’s important to know about the security industry is that apps may not update as often but they must be reliable when they do update and that is something that the DW Spectrum mobile app does flawlessly. It is simple, easy to use, and by far one of the nicest interfaces I have used on mobile to review enterprise level camera systems.Show lessdancam2020
Server Unreachable
DW Cloud has been working for a solid year to year and a half. Just recently (2 days ago) no servers randomly say unreachable when on cellular connection and when they do connect it’s slow to bring up the camera live. Once everything is cached it moves like normal. Doesn’t happen on WiFi networks away from the office. Looks like the new update didn’t work as stated in the fixes.Show lessBlackwolfz
