Sunrise Banks Digital Banking User Reviews

Top reviews

Mobile Deposit bug

It’s tough because Sunrise Banks is a small bank with limited locations so it is essential that their mobile deposit feature be functional and yet I’ve had problems for months getting it to work. So basically I can’t deposit my checks until I’m home from college.

Don’t like to always change my password

I don’t like the required and frequent password changes!

Nice app

The Mobile deposit, fund transfer, bill pay, and more are very convenient!

Member

It’s okay. The account balances is not updated daily for some reason. The signing in process is slow and sometimes freezes on me.

Ok not great

If you get locked out you have to call during business hours so can take awhile to get into your account. Also can’t get basic info like your full account number either. Definitely could be upgraded.

The WORST!!!

A customer can literally watch throughout the day before or after a transaction or deposit go wildly wrong and must be a computer organizing your money NOT in your favor.
I’ve had to call the bank NUMEROUS times to save my money from being switched around by this bank computer to organize transactions to make fees or organize your money in transactions order to have you go into the red where they charge the customer for returned fees.
It’s an APP you should have to make sure your not getting scammed and to see this bank is not on the customer side with your money but an app you can take screenshots to show how it’s mismanagement of your funds
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Mobile deposit crashes

I use this app to do mobile deposits mostly. It crashes about 40-50% of the time, forcing me to log back in and try again. I love this bank, but not the app so much

Great Bank

You should check out the Washington location if your in Minnesota . Great bank to bank with always interacting with there customers. Great mood great atmosphere. Thanks again you guys are awesome .
- Poody

Great design and usability!

This app is well designed. Fast response, fingerprint sign in, easy to navigate. I love being able to use mobile deposit with no hassle!

Very convenient and essential!

This app is the only reason I was able to switch to Sunrise as I travel a lot and need to deposit checks when I am not in the Twin Cities. I’ve never had a problem with my accounts or deposits, my only annoyance is how often they ask me to reset my passwords.

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