Super convenient
super cool app
Requires “share location always”
If not an honest purpose, then it’s an intrusive and dark purpose. Deleting this spyware and finding another way to do what I have to.
Doesn’t matter what your privacy policy states. There is no forgivable reason to collect positon always. Uber doesn’t do it. No other app Does. None except FAIRTIQ. Figure it out.
Do like everyone else and share location only while the app is being used. Requiring my location ALL THE TIME for the less than 0.1% of the week I might use your app is Unforgivable.
I have a simple work around instead of turning track location on and off manually - don’t use the Fairtiq app. That takes no time. In fact, I’m much happier with that solution.
Response from developer
Dear Heph.Hugh, there are many more complicated ways to buy tickets for public transport - I'm glad you found another solution that works for you :-) As stated in our GTCs we will ONLY store your data while being checked in. To ensure a smooth ride, we ask for the always on permission. This allows us (ONLY done while you're checked in) to still collect location data even if the app crashes or you accidentally force-shut it. Once the app is reopened we can retrieve the elsewise lost data and make sure to compute the right trip. Without this the chance is very high to compute a wrong journey and probably a wrong price which is then a hassle for the customer and FAIRTIQ. Also for fraud reasons we need to know where you are travelling (obviously as stated in GTCs ONLY done while being checked-in) as our partners don't want to lose money when you have a valid public transport ticket for the whole region. We hope you understand the reasons behind this permission better now. As for Uber: Your driver is forced to share his location and has the app on screen in the car (you don't want "bad" drivers to deliberately do expensive detours right...) There is a simply work around for your wish. You can completely remove location access for FAIRTIQ in your iPhone settings. Before checking-in you'll need to turn on location permissions. After checking-out you can remove the location permission again. It's a 5-10 second task. Best regards - the FAIRTIQ team
Location “Always” is REQUIRED
Response from developer
Dear user, as stated in our GTCs we will only store your data while being checked in. To ensure a smooth ride, we ask for the always on permission. This allows us (only done while you're checked in) to still collect location data even if the app crashes or you accidentally force-shut it. Once the app is reopened we can retrieve the elsewise lost data and make sure to compute the right trip. Without this the chance is very high to compute a wrong journey and probably a wrong price which is then a hassle for the customer and FAIRTIQ. We hope you understand the reasons behind this permission better now. Best regards - the FAIRTIQ team
Confusing
Response from developer
Hi Dorian, FAIRTIQ will always get you the best tickets available (except special offer). If you find cheaper, we will refund you the difference - we are available 7 days a week for you and we hate charging too much. Thanks for using FAIRTIQ. Best regards, Julian
No Apple Pay 😢
Thanks four your replay. How do you mean; expensive as in fees or to implement it? Straight from the Apple Website: “Are there additional fees to accept Apple Pay?
No. Apple doesn't charge any additional fees.
“
And f.e. stripe comes with built in support for Apple Pay… So no excuse there.
So not only do you not implement it, you also make fools of your customers? -2 stars…
Response from developer
Hi, Woops - my colleague responsible is now mad at me for sharing the wrong answer. :( Sorry about that. The good reason: We cannot accept Apple Pay because the solution does not meet our requirements regarding registration process and recurring payments. We would need to make a reservation on your credit card every day and you would have to give the fingerprint for every check-in on FAIRTIQ. We hope it evolves to be able to offer it in the future. Best regards, Julian from the FAIRTIQ Team (I really did not want to tell you something wrong - all my apologies and happy Holidays!)
Great
Could be nice if only...
Response from developer
Dear customer, we charge users after the trips around 4 AM. Unfortunately "Apple Pay" does not work for this use case. Best regards - the FAIRTIQ team
Das Beste seit geschnittenem Brot!
Do not use blindly
The best ticket fare, really? Well, you better check that before, not to get bad surprises.
For long time, it existed only a few types of price fares for train in Switzerland, but now it exist half a dozen if not more. Specially, a new super-reduced ticket is available for specific trains, which you have to check.
I wrote to FAIRTIQ asking if their system would recognise when a specific ride offers the super reduced price and I got no answer. Which means no... As the super-reduced ticket is 50% cheaper, there is little chance you get the best price using this app.
So compare prices for the ride you are considering beforehand.
