User Reviews: SafeTech

SafeTech
SafeTech
RPH Engineering LLC

Top reviews

  • The all really is as bad as everyone says

    I was beyond excited to get my gunbox in the mail. The first thing I did to set it up was download the app and that’s where everything went wrong. It simply does not work. You can connect it the first time, and after that it’s like it has amnesia and you can’t get back connected to your device. It’s sad to see this has been going on for well over a year and the creators of the gunbox have done nothing to remedy the issue. My bet is they hired an outside company to design the app, and didn’t pay them to continually support and update it. It’s the only thing that makes sense.

    Anyway I love my gunbox but I feel I’m not getting the full suite of features since the app is completely worthless. That makes me very sad.
  • App is buggy at best

    So the app appears to work when you originally connect it to a device. However, once you close the app and reopen it, the problems begin.

    The app will open in searching mode looking for a device and will not indicate that you already have one connected.

    The app allows you to change the WiFi “name” of the product- which is helpful, since you don’t want “gun box” showing as an available WiFi . However once you change the name in the app, that doesn’t change the name seen as WiFi device. Gun box actually shows up as a WiFi for guest to see.

    I’m surprised the developers haven’t updated the app to fix this. It’s been over a year.
  • Has never worked with 4 different Gunbox’s

    It will not connect to Gunbox’s, using iOS.
    Android does connect, doesn’t function well and the app causes problems with various Bluetooth apps or devices.

    The Lynkd app for iOS has been great with 2 of the 4 Gunbox’s.
    After returning the defective models, that Gunbox insisted on returning rather than exchanging, after supposedly “fixing” both safes.
    Gunbox has great customer service at the customer service level!
    That’s where the customer service ends. The management-supervisors have no idea how to deal with obviously defective product(s).
    Especially very loyal, outspoken, repeat customers.
    Stuck my foot in my mouth by proudly advertising for a company that has no concept of customer service and selling a defective product!
    Now 3 work great with Lynkd, 1 was “defectively repaired” and does not work well with any app.
  • Doesn’t work

    No documentation & it simply doesn’t work.
  • Sooooooo bad

    It won’t work! Horrible waste of time and money!!!!
  • Trash

    This app is garbage! Will not link! About to send the gun box back as well!
  • Can’t even pair

    So frustrated that the only way to access any of the Gun Box’s features is through this app. I have an iPhone 7 with the latest version of everything and can’t even pair my box to the app. I surrender. Delete...
  • App needs work

    At first I was so frustrated with this app... I successfully paired the gun box with the app but then it was like I couldn’t connect the two devices and had to pair it again and again! Afterwards, I discovered that while you start the app (don’t go to the left menu and look for the device, just stay in the first screen) if you press the top button in the gun box, BINGO!! Other issue is that it takes a few seconds for the app to connect so, if you are under stress... I wouldn’t try this option. App needs improvement for sure, otherwise safe works as advertised.
  • Poor app

    The gun box 2.0 works and functions great but the app is a total waist of time other than finger print and rfid management.

    They should be updating their app for the lack of functionality.
  • Complete Trash

    Everything works as advertised?? Now that is just laughable, this Jeremy guy probably works for GunBox. This app works horribly, to even get connected to my GunBox I have to click the biometrics button every time. It will NEVER connect from the MyGunBox menu.

    When you guys finally get around to fixing this poor excuse of an app, add in the option to adjust the Alarm sensitivity, I dropped the end of my iPhone charging cable (the cable, not my phone) on my GunBox and it went off. Way to sensitive.

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