Leave a Review Planes Live
Doesn’t Work!
I took a screen shot, I wish I could upload it. Flight status on this app states a flight is on time, an hour later & the flight still hasn’t departed. So it was definitely not on time! In fact, the flight I wanted to track departed the time it should have arrived at it’s destination! Don’t waste your time on this app!Show lessNo real record- glitchy - no info on pro version
I want to like this app so bad, it has so much potential. I followed two separate flights on the PRO version (paid) and more than 5 hours into the 10 hour flight all it shows is that the flights turn around and go back?? You can’t track the flight in real time. No other info was available- altitude, speed, all stuff that had the option to be available just had blank dotted lines. Complete waste of money. I wish I could share a screenshot of the NON-INFORMATION and lack of tracking. Deleting.Show lessBuggy notifications
Sometimes they show up, sometimes they don’t. That was the sole purpose for me getting this up and signing up for paid plan. I want to make sure that I don’t miss updates when a plan lands or is delayed. And this app can’t be trusted unfortunately. And yes, I’m talking about inconsistency of notifications delivered for a saved flight. Needless to say, I have to cancel my subscription. As others mentioned, contacting support is impossible as you simply get auto reply along the lines of “we don’t answer to these emails” This is ridiculous!
When you’re trying to share flight tracking info with someone, instead of a link to the flight tracking details page it’s a link to their website. Super helpful!?!?
Also, a lot of times you simply unable to save a flight because the app can’t locate a scheduled flight for a route for a future date, even a couple of days out sometimes. But I bought a ticket, so the flight is happening!
Some good ideas, implementation-not so much.Show lessDeveloper Response
Hello! Thank you for reaching out. We would appreciate it if you could contact our team at support@planeslive.com with a more detailed description of the issue so that we could try to resolve it for you. Your input will definitely help us improve our app for you and everybody else. Thank you in advance for your cooperation! Best regards, Support Team