Leave a Review Flightradar24 | Flight Tracker
From Hero to Zero 😡
UPDATE 30 July 2024
The bugs that I mentioned in my earlier review have been fixed. It took a while for the developer to fix the AR bug so I only gave my updated review four stars.
I’ve used the app for years. I started with the free version. I moved up to Silver after a couple years but stopped using it when AR stopped working. That bug has since been fixed.
I am now a Gold user. This is app has no equal. If only they would fix bugs more quickly, it would easily be a Five-star app.
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This used to be a good app until the AR feature stopped working. I sent a technical support email more than a month ago. They say that they will respond within five days (which is a ridiculously long time), but I never got a response. Everything was fine for several years. Then, they did an update a few months ago and AR stopped working. That’s the one feature that separated Flightradar24 from the competition. It is also a feature that I used daily. 😡
UPDATE 23 September 2023 The developer left a response to my review. I did everything the developer suggested, including reinstalling the app. AR STILL DOES NOT WORK! Also, when I reinstalled the app, I was charged for it again!! It opened in the free mode but I have a subscription. When I tried to reactivate my subscription, I was charged again! 😡Show lessDeveloper Response
Hello, thanks for the review and for increasing the rating. We appreciate it. If you still need any help or if you have any other questions, please email us at support@fr24.com.Too many filters?
Every time I hear a plane or helicopter fly by (I live near an airport) I bring up this app, to see…nothing, except for the airliner at FL3x0 way above me, not the helo I just heard fly by. Then I go to ADS-B exchange to see what it really was. Worthless app. Too many filters, apparently. The developer’s response missed my point entirely. I understand the need for filters beyond their control. Obviously the filters I’m referring to are not beyond your control when I can compare your app sided by side with info available on your competitors site (mentioned above), and they show it while you don’t. Your competition only shows info available free to the public, already filtered, as long as it’s squawking and not FAA-filtered. But you don’t. Also, Why would an aircraft need to be in your database to be displayed? The info as to callsign and type is still being broadcast, as evidenced by your competitor, so it should be displayed. Thanks for the generic auto-response though, it, along with your admission that you further filter returns than necessary convinced me that my rating is correct.
July 22, 2024 update. Literally watching an aircraft fly on ADS-B exchange right now, over the US, which, when I type in the N-number, shows up as in your database, even has a picture of the 767, with “no flights found” displayed. Do better.Show lessDeveloper Response
Hello! There could be various reasons for this occurrence. Please contact us at support@fr24.com with more details and aircraft registration number and we will be happy to look into this issue. Thank you in advance!Irresponsible & Mediocre
I have had this app for a few years now. When it first came out, it was the best of the three top flight tracker apps. It was so because the app combined flight GPS beacon-equipped aircraft tracking as well as radar tracking for those aircraft that was either not equipped with these beacons or those which the pilot chose not to activate their beacon or whom turned off their unique ID so they could fly around without anyone knowing who they are. That is, after all, how the app got its name. Over the last year there have been more and more aircraft flying nearby that do not show up on this app. About the only thing that does anymore is commercial airliners and many, but not all, private single engine prop planes. Bottom line, this app has devolved into a waste of money.
Why irresponsible? It is clear that the app owner has decided to shift away from a priority of providing a service to the subscriber for a fee to a business model that is little more than a means of selling the subscriber out to anyone who will pay for their app to be used for data mining, largely Google & Facebook. I do not appreciate being used and my privacy being grossly invaded. It is sickening to see app owners lower themselves to crawl in the Google and facebook gutter of slime. I give it two stars only because it does track some aircraft and has some nice features coupled with that. It’s just too bad that they went to the dark side.Show less